Company Description
We're Hiring: Accounts Receivable & Billing Manager
Location: Cuckoo Wharf, Birmingham
Salary: £50,000 – £60,000
Hours: 8am–4pm | Hybrid working (3 days office: Wed, Thurs, Fri | 2 days remote)
Development: Outstanding learning & development from day one
Benefits: 25 days' holiday, pension scheme, plus a wide range of additional benefits
See a Different World. Where potential is seen and progress is nurtured.
The Accounts Receivable & Billing Manager plays a pivotal role in ensuring the accuracy, efficiency, and integrity of billing and cash collection processes. Leading and developing a high-performing team, you'll drive strong financial controls, optimise working capital, and support the wider business through timely, insightful reporting and stakeholder collaboration.
As a Accounts Receivable & Billing Manager you'll lead a high-performing team, implement robust financial controls, and provide timely reporting and insight to support business decision-making. This is an excellent opportunity for an experienced finance professional to make a tangible impact within a supportive, forward-thinking organisation that values growth and continuous improvement.
If you're ready to lead, influence, and grow your career in a role where your expertise directly impacts the business, we'd love to hear from you.
Job Description
Activities Scope:
* Maximise collection of invoiced debt on all STL accounts through proper contact with clients
* Analyse and identify the cause of overdue receivables and help the team reduce overdues.
* Respond to all client enquiries regarding credit holds, collection/past due issues and account reconciliation in a timely manner.
* Enhance the client experience through the timely response to all invoice and contract disputes, escalate and liaise where necessary.
* Ensure accurate and speedy billing of all completed service and installation jobs.
* Work with sales and operations to ensure commercial decisions do not create unnecessary credit risk.
Responsibilities:
* Monitor and control the debt collection process
* Review the performance metrics — regular meetings with team and management
* Ensure day-to-day activities meet high process quality, control and customer satisfaction standards
* Ensure all collection issues and disputes are escalated to Senior Management and the wider business as necessary
* Build and maintain relationships with key, recurring debtors
* Establish and maintain contact with critical debtors
* Support implementation of improvement initiatives
* Support credit control of new orders and clients
* Minimise bad debt write offs and prepare bad debt provision calculations
* Report weekly & monthly KPIs as required
* Lead all AR related audit queries
* Other tasks as required by the business
Collaboration with Teams
* Collaborate with other departments to ensure disputes are resolved quickly and complaints are escalated.
* Suggest and implement process improvements to enhance team efficiency and accuracy.
* Stay updated with new collection tools, technologies, and best practices to streamline workflows.
Training & Guidance
* Provide training or guidance to new team members or temporary personnel.
* Ensure that team members follow established data entry protocols and procedures
Qualifications
Essential
* Significant experience in leading a team.
* Significant experience in credit control.
* Fluent English - level B2 or above.
* Ability to manage a geographically diverse team and to drive consistent performance.
* Must have the right to work in the UK.
* Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period.
* The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness.
Additional Information
It's great to see you're considering a career with us here at Securitas Technology You're one step away from joining our global team of over 375,000 professionals.
Why Choose Securitas Technology?
At Securitas Technology, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We're here to help—just drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
* Career Growth: Clear pathways from apprenticeships to leadership programs.
* Inclusive Leadership: A culture of respect, transparency, and collaboration.
* Fair Pay & Benefits: Competitive, equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
* Employee Networks – Safe spaces to connect and influence policies for change.
* Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
* Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
* Health & Well-being Programs – Mental health support and workplace wellness.
* Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.
We celebrate diversity year-round with events like BSL Week, International Women's Day, PRIDE, and Black History Month and so much more
Take the Next Step
Join us and be part of a team that values you. Click 'Apply Now' and start your career with Securitas UK today
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