Room Maker (Housekeeper)
£12.60 per hour.Full Time. 8 hour shifts covering 5 out of 7 days
Southampton
room2 is the worlds first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities. We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.
Whats in it for you:
Were a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. Youll also receive:
* 1 free night stay at any of our properties per year, with generous employee discount thereafter
* £12.60ph salary and discretionary bonus scheme
* Pension scheme
* Loyalty rewards and referral bonuses
* Company sick pay scheme
* 2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillars
* Additional annual leave with length of service
* Cycle to work scheme use of gym facilities in our hotels
* Access to activity workshops we host for our guests and the community
* Employee Assistance Programme for you and your immediate family
* Regular social activities including monthly people & planet focused engagement activities
* Personal development programmes and opportunities to grow as we do
Key Responsibilities
As a Room Maker (HouseKeeper), its your role to ensure every guest who enters our hometel has a positive and memorable experience. It is a fantastic opportunity for a dedicated individual to join at an exciting time. As our Room Maker, you will know and understand what it means to be part of a team that delivers an amazing experience to guests and always exceeds their expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards.
People
Your role will involve:
* Changing towels, bed linen, vacuuming, buffing, mopping
* General cleaning of all rooms in the apartments
* Replenishing items such as shower gel, shampoo, soap, toilet rolls and welcome pack items
* Checking apartments to ensure everything is in working order
* Carry out full inventory checks of apartments and replace any missing items
* A good understanding of COSHH
* Previous housekeeping experience is essential
* A good command of English
* Be well-presented and tidy
* Excellent communication skills to be able to deal with guests and customers
* Outstanding attention to detail
Places
* Have a keen eye on what is happening in our community
* Always keep an eye out for new business opportunities
Planet
* Help with the continued effort to deliver zero waste
* Follow all company policies on recycling
* Attend and contribute to our Team Planet events
Direct Reports
* No Direct Reports
This job description should be taken as a general guide and Lamington Group reserves the right to update and amend it in keeping with operational requirements, which may change from time to time.
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