Deputy Manager – Hockley Permanent Grade C - £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Are you passionate about person-centred care and ready to lead in a dynamic, regulated adult social care service? We are seeking a compassionate and proactive Deputy Manager to assist in the day-to-day management and progressive development of services for adults with learning disabilities, in alignment with the Social Services Committee’s policy objectives and the principles of the Community Care and NHS Act. This role involves supporting service users and carers through the review and evaluation of individual programmes, maintaining accurate records, and contributing to the growth of day services both within the Centre and the wider community. You will represent the manager at meetings, participate in multi-disciplinary planning, and help oversee medication arrangements and service statements to ensure each individual lives a fulfilling life. Operational responsibilities include staff supervision, deployment, development, and communication, as well as assisting with recruitment, training, and rota planning. The role also includes general management duties such as budget administration, health and safety compliance, and assuming leadership in the manager’s absence. A strong commitment to equal opportunities and anti-discriminatory practices is essential, ensuring services are inclusive and responsive to the diverse needs of all individuals and their carers. About the Role As Deputy Manager, you will: Provide leadership and supervision to the team Deputise for the Service Manager, managing performance, allocating work, and overseeing service delivery Lead on carer recruitment, assessment, training, and development Manage a small caseload and contribute to placement planning and quality assurance Respond to complaints, safeguarding concerns, and service needs flexibly including occasional early mornings, evenings, and weekends Liaise with external agencies including CQC and represent the service at local and national forums What We’re Looking For We’re looking for someone who: Has experience working with adults with support needs in care or community settings Understands CQC regulations and safeguarding practices Is a confident communicator, motivator, and team player Has strong organisational, IT, and report-writing skills. Can demonstrate resilience, adaptability, and a proactive approach to service development. For any informal enquires please contact: Resourcing@birmingham.gov.uk Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Personal Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We are dedicated to supporting internal mobility and the development of our people. As such, applications from internal employees and those under S118 will be given priority and reviewed before external applications are considered. We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification