Technical Assistant (Food, Safety & Quality)
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Company Description
We are FBC UK, Fox's Burton's Companies! ……And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names.
We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations.
We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career.
About The Role
The Technical Assistant will support the maintenance and management of the Food Safety Quality Management System and maintain customer Quality & Food Safety requirements. This is a fantastic opportunity to join a thriving business in a role where you will have ample development opportunities such as internal auditing, food safety and HACCP, as well as additional courses to help you progress in your career.
Main Responsibilities
* Monitor Raw Material Specifications and communicate non-conformances to suppliers.
* Report customer complaints to all colleagues at FBC Kirkham and administer complaint investigations to the relevant QA Technician/Operations Shift Manager, keeping track of progress.
* Create weekly/monthly/quarterly complaint reports as required.
* Collection and preparation of samples (finished products and environmental swabs) for analysis in line with testing schedules.
* Administer the sites positive release system.
* Prepare internal and external customer KPI reports as required.
* Prepare and distribute bakery specifications as required.
* Update QAS documents as required by site procedures.
* General upkeep of department stock levels.
* Participate in bakery internal and external audits.
* Deputise for the Quality Systems Manager when required.
Who We Are Looking For
* Strong IT skills in particular Microsoft Excel, Powerpoint and Word.
* Proven experience communicating and collaborating with other functions and Senior Management.
* Food industry experience is preferred.
* Food Safety and HACCP Level 2/3 is desirable, however training can be provided.
* Internal Auditing experience would be beneficial.
Diversity Statement
FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.
Seniority level: Entry level
Employment type: Full-time
Job function: Other | Industry: Food and Beverage Manufacturing
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