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Temporary accommodation support officer

Birmingham (West Midlands)
Temporary
hays-gcj-v4-pd-online
Support officer
Posted: 27 October
Offer description

Your newpany

Birmingham City Council ismitted to supporting residents in need of temporary amodation across the city. As part of its housing services team, the council is recruiting a Temporary Amodation Support Officer to help ensure properties are safe,pliant, and ready for occupancy. This is a fast-paced, hands-on role that plays a vital part in maintaining housing standards and supporting vulnerable individuals.

Your new role

This is a full-time position, working 35 hours per week, Monday to Friday from 9am to 5pm. The role is based at Kings Road, Tyseley, and involves city-wide coverage of temporary amodation properties. Each day begins on-site, followed by visits to properties across Birmingham. You will be responsible for servicing empty properties, conducting routine assessments of furniture and household items to ensure safety andpliance, and carrying out lock changes. Properties may have recently been vacated, and assessments must bepleted before new occupants move in. You may also contact customers by phone to confirm what is required at each property. A list of addresses will be provided daily.

This role involves lone working, although you will shadow a senior team member during your first week. It is a KPI-driven environment, so strong time management and a proactive, can-do attitude are essential. The contract is expected to start
ASAP and is likely to be extended based on performance and service needs.

What you'll need to succeed

To succeed in this role, you must be reliable, adaptable, and able to cope with a fast-paced workload. You’ll need a full UK driving licence, access to your own vehicle, and business insurance (which can be added later). A Basic DBS check is required prior to starting. You should be confident working independently, have goodmunication skills, and befortable using technology to manage your workload and report findings.

What you'll get in return

You will receive apetitive pay rate of £ per hour plus holiday allowance, bringing the total to £ per hour for the first 13 weeks. After this period, the rate increases to £ per hour plus holiday allowance, totalling £ per hour. Mileage and parking expenses are reimbursed. You’ll be part of a supportive team making a real difference in the lives of Birmingham residents, with the opportunity to extend your contract and grow within the role.

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