Temporary Accommodation Officer Career Grade 8–7 This is a fixed term role covering a period of maternity leave for approximately 1 year. We are offering an opportunity to join the Housing Services as a Housing Officer Temporary Accommodation. The Role This role is key to supporting households placed in temporary accommodation and ensuring placements are well managed. You’ll provide housing management services, liaise with providers, and work closely with colleagues, partners, and clients to ensure people are supported while their longer-term housing options are explored. Key aspects include: • Managing temporary accommodation placements, ensuring suitability and safeguarding responsibilities are met. • Supporting clients with benefit claims, arrears, disputes, and other issues affecting their stay. • Carrying out property inspections and liaising with providers to maintain standards. • Working with clients who may have complex needs and ensuring placements are sustained where possible. • Contributing to service targets and continuous improvement. This is a primarily office-based role at Muriel Matters House. About You We are looking for a colleague with: • Experience in social housing or a related field. • Knowledge of housing legislation, housing benefit processes, and issues surrounding homelessness. • Strong communication, case management, and IT skills. • The ability to work flexibly, manage a varied caseload, and remain resilient under pressure. A commitment to continuous learning and professional development is essential. This role offers a great opportunity to expand your housing knowledge and develop your career within the Council. How to Apply If you’re interested in applying, please complete the internal application process via the below link. Closing date: 16th March 2026 This role reports to the Temporary Accommodation Team Leader, Vanessa Stock.