Overview
Join to apply for the Investigator (hybrid) role at Solicitors Regulation Authority.
We are recruiting Investigation Officers for both the Assessment and Early Resolution (AERT) team and our Investigation teams. Roles are available in a range of locations, including remote work, with both full-time and part-time options.
Base pay range
This range is provided by the Solicitors Regulation Authority. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
What you will do
Investigation Officers in AERT consider reports of misconduct and regulatory breaches, gather information, identify potential breaches, and decide whether the SRA should investigate further. They analyse evidence, determine if a matter is capable of being evidenced, and guide firms to become compliant or adjust processes. AERT Officers may close matters or pass them to full investigations. The work is high volume and fast-paced, requiring a keen eye for detail and an analytical mindset.
Investigation Officers in the Investigation teams manage a caseload of varying complexity across legal areas. They analyse information to reach the heart of the matter, obtain evidence (including witness statements), and resolve cases through constructive engagement. Some matters may lead to regulatory sanctions or enforcement actions. Read more about our approach to enforcement on our website.
We are recruiting Investigation Officers for both AERT and Investigation teams. Delivering a positive customer experience is at the heart of our work; this includes providing an efficient, high-quality, customer-focused service and keeping complainants updated in writing and verbally.
What we are looking for
* Comparable experience of managing cases or undertaking investigations.
* Ability to gather and analyse information and make sound decisions using rules, principles, or other decision-making frameworks.
* Significant experience drafting complex documents or letters to a high, professional standard and engaging with customers by telephone, building rapport and managing contact.
* Effective case management skills with the ability to prioritise competing demands and work to targets.
* A strong mindset and track record for delivering a positive experience for a diverse range of customers and stakeholders both internal and external.
Applications are welcome from a wide range of experience, including those with experience in the legal profession, other regulators, casework or investigation roles.
What’s in it for you?
* Protect the Public and enforce high professional standards by engaging with regulated firms and individuals, as well as members of the Public.
* Variety of case holding; no one case is the same.
* Work collaboratively with other areas of the organisation such as Legal and Enforcement, Authorisation, Intelligence and Forensic Investigation teams.
* Rolling in-depth training program to develop and refine your analysis and investigation skills.
There are opportunities to develop your career within the department, including enhanced investigation roles or management paths. We have specialised investigation teams for the most complex matters and intervene in firm practice when needed.
Useful and additional information
There is a Role Profile and a "Day in the Life of" an Investigation Officer for both teams attached at the bottom of the advert on our website.
We are advertising this opportunity on a full- or part-time basis. Part-time hours would allow for 28-35 hours per week, working across 4 days minimum.
Location
If you are not based within a commutable distance of one of our office locations (Birmingham, London or Cardiff), a home-based contract may be offered with occasional office attendance. If you live within a commutable distance, you will be offered a hybrid role, typically involving 1-2 days per week in the office and the remainder remote.
If you have questions not answered in the advert or on our website, you can contact us via the application page.
To apply
Please use the apply button at the bottom of the advert on our careers page. You will need to upload a CV and provide evidence of knowledge, skills and experience relating to the key requirements in the "What we are looking for" section. The responses in the application form will be used to shortlist your application. Answers to each criterion must be no more than 300 words.
For more about the recruitment and selection process, please visit our jobs pages.
Closing date for applications is 22 September 2025 at 9 am.
Assessments will tentatively take place in early October, with interviews in late October/early November.
Previous applicants to the Investigation Officer role in AERT and Investigation team within the last six months will not be considered.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Legal and Other
* Industries: Law Practice and Legal Services
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