About Breedon Group:
Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.
Position Overview:
We are seeking a detail orientated and highly organised Sales Coordinator who will be at the heart of our customer interactions. You'll collaborate closely with our distribution team, managing customer orders and offering support over the phone. You will handle inbound enquiries ensuring smooth operations, outstanding customer service, and efficient communication between departments. You will also provide essential sales administration support to Territory Sales Managers. Your role is pivotal in ensuring our customers receive a professional service.
Key Responsibilities
1. Proactively follow up new leads and referrals generated from the Territory Sales Manager
2. Lead customer conversations which enable discussions into future opportunities
3. Develop clear weekly and monthly sales activity plans of your own that support the sales pipeline
4. Respond to customer enquiries (directly and those passed to you) and engage customers to understand their needs and recommend the best solution
5. Develop accurate pricing and quotations for customers and capture within Breedon’s systems
6. Proactively maintain product knowledge expertise ensuring you understand Breedon’s products and can recommend the best solutions to customers actively upselling and cross selling where appropriate
7. Actively manage customer enquiries to conclusion, driving conversion, understanding the reasons behind lost quotes, and capturing this in the system
8. Manage customer credit limits, proactively anticipating and communicating to enable smooth flow
9. Adopt the Breedon way of working and ensure process adherence and compliance to SOP’s
10. Actively participate in delivery of Customer & Commercial Excellence initiatives ensuring that new ways of working are adopted and embedded within the business
11. Regularly review KPIs to ensure achievement of plan objectives and targets (budgets).
12. Provide updates on performance
13. Provide input which informs local Marketing initiatives.
Skills, Knowledge & Expertise
Essential
14. Experience operating in a proactive sales, lead generation and account management role
15. A self-starter who is commercially focused and responds appropriately on your own to improve outcomes and process’s and assumes responsibility for your own performance
16. You relish the opportunity to build relationships with new customers and give Breedon the best chance of supporting our customers
17. You’ll enjoy managing competing priorities and a dynamic work environment
18. You have a natural curiosity in others and like to continuously learn about our products and services
19. Highly effective communicator and facilitator, able to collaborate across teams and levels
20. Ability to develop strong and lasting customer relationships & value-added solutions
21. Strong organisational and multitasking skills
22. Proficient in MS Office (Word, Excel and Powerpoint) Word and experience with CRM software
23. Strong verbal and written communication
24. Attention to detail and a right first time attitude.
Benefits
25. A tailored, competitive salary
26. Company Pension Scheme
27. 33 days annual leave, inclusive of bank holidays
28. Share Saver Scheme participation
29. Company Life Assurance Scheme
30. Access to our Employee Assistance Programme for health and wellbeing support
31. Discounts on a wide range of products through our employee benefits platform
32. Broad learning opportunities and career progression pathways.
Diversity Statement:
At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.
Join Us:
If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.
Application Process:
Ready to make a meaningful difference? Apply now by submitting your CV and cover letter. We look forward to considering your application and potentially welcoming you to our team.