Associate Director - Facilities Management, Glasgow
Department: Facilities Management
Employment Type: Permanent - Full Time
Location: MAPP Glasgow Workspace
Compensation: £60,000 - £65,000 per year
Description
MAPP is the UK’s leading specialist in commercial property and asset management, managing over £30bn+ of property for a variety of UK and overseas fund managers, REITs and other property owners.
We believe that property management can be a force for good. That’s why we make buildings work, not just for profit, but for people and the planet too.
We are committed to an inclusive workplace. We welcome candidates regardless of gender, ethnicity, sexuality, nationality, background or neurodiversity.
Role Summary
This role is responsible for all aspects of facilities management within a designated set of buildings and the wider portfolio, and for client relationship management. The Associate Director will manage day‑to‑day operations of sites, lead both site and non‑site based team members, and maintain relationships with clients and occupiers.
Responsibilities
* Ensure day‑to‑day running of buildings within the portfolio
* Support senior management in meeting the operational requirements of the FM team
* Provide the highest level of service standards to clients and building tenants
* Carry out and record regular property inspections
* Maintain client and occupier liaison on a regular basis
* Line‑manage direct reports and monitor onsite staff
* Monitor contractor and supplier performance (reporting to contracts manager as required)
* Draft and monitor service charge budgets and manage expenditure allocation
* Ensure invoices are correctly apportioned to each property
* Fulfil compliance, policy and legislative requirements in accordance with MAPP policies and procedures
Values & Behaviour
* Demonstrate MAPP Values: Avoid Ambiguity, Appreciative, Adventurous, Authentic, Accountable
* Show initiative, be proactive and meet deadlines (self‑management)
* Embrace change, including technology
* Engage with the big picture
* Deliver great service through partnership and strong communication (written and verbal)
* Prioritise results and work effectively
* Provide innovative solutions and problem‑solving support
* Develop self and others and continue learning
Qualifications & Experience
* At least 4+ years of experience in a similar facilities management role
* Full driving licence
* IOSH essential; NEBOSH desirable
Salary and Working Hours
Salary Range: £60,000 to £65,000 per annum, based on experience
Working Hours: 9am - 5.30pm Monday - Thursday; 9am - 5pm Friday
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