Job title & details
Receptionist/Administrator
Location: Park Surgery, Horsham
Salary: £24,960.00
Hours: 32.5
Main duties of the job
As a valued member of the Operose Health team, your key duties will include:
* Responding to patient queries and liaising with the wider primary care team, managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
* Emailing, scanning and coding clinical correspondence.
* Processing prescription requests.
* Utilising other information systems to support efficient workflow processes.
About us
Operose Health is committed to delivering local primary care at scale with the mission of improving access, outcomes, and patient experience. The organisation values its colleagues and strives to empower them to be the best they can be for patients and each other. Operose Health operates on principles of caring, ambition, resourcefulness, and excellence to redefine and revolutionise the future of primary care.
The company offers support such as 27 days annual leave, access to a learning management system, opportunities for specialisation and development, and various benefits including a car benefit scheme, cycle to work scheme, travel season ticket loans, discount cards, and employee wellbeing services.
Ideal Candidate / Qualifications
What we look for in new colleagues:
* Reception or customer care experience and excellent communication skills, both spoken and written.
* Basic PC skills such as Word, Excel and email.
* Ability to work within processes, procedures and maintain confidentiality and data security.
* Previous experience of working in the NHS is welcome but not essential.
Package Description
How we support you:
* 27 days annual leave plus bank holidays pro rata.
* Access to our bespoke learning management system and annual formative clinical assessments.
* Opportunities for specialisation and development.
* Car benefit scheme, specialising in electric vehicles.
* Cycle to work scheme.
* Travel season ticket loans.
* Discount cards.
* Employee wellbeing services including free yoga videos and employee wellbeing app.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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