Employer Norfolk and Suffolk NHS Foundation Trust Employer type NHS Site County Hall Town Norwich Salary £47,810 - £54,710 gross per annum Salary period Yearly Closing 12/06/2025 23:59
Band 7
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at recruitment@nsft.nhs.uk.
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).
Job overview
The post holder will have responsibility for managing the benefits realisation aspects of the New Electronic Patient Record (EPR) Programme, including;
* Developing a benefits realisation strategy for the Programme, establishing the supporting policies, processes, structures, environment and reporting arrangements that will facilitate benefits realisation.
* Identifying, planning, measuring, costing and tracking the realisation of benefits relating to the Programme and reporting progress to the Programme Team.
* Development of a benefits register that includes attributes, measurement, ownership, risks, dependencies and links to stakeholders that supports benefits tracking.
* Educating stakeholders within the Trust on the process of benefits realisation and embedding the benefits realisation strategy into the Trust culture
* Working with the business owners to ensure that the necessary process redesign occurs in order to allow the delivery of identified benefits
**Please note, that the successful applicant is expected to work from County Hall on the regular basis**
Main duties of the job
· The post holder will provide significant expertise in the management and realisation of benefits for the New EPR Programme.
· The post holder will be required to establish and maintain relationships, whilst searching for agreement and seeking consensus and alignment of views, with a number of key stakeholder groups
o Staff – Through workshops and interviews, in order to explain the complex concept of benefits realisation, accurately assess potential benefits / dis-benefits and secure staff ownership and responsibility for the delivery of individual benefits. The post holder is likely to need to overcome significant resistance.
o Project and Workstream leads – each part of the Programme has a relevant delivery lead, who is ultimately responsible for the delivery of the identified benefits. The post holder will need to work with each of these individuals to monitor progress against expected targets and resolve any blockages that require escalation.
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
Freedom to Act
· Exercise autonomy in decision making within the structure of programme and project governance.
· As lead specialist, act independently to develop and manage the process of benefits realisation within the Programme.
Responsibilities for Information Resources
· Designing and developing information systems to support the measurement and tracking of benefits, utilising existing systems where possible and developing new measurement techniques as appropriate.
· Developing a benefits register to provide a single view of the expected benefits of the Programme including attributes, measurement, ownership, risks, dependencies and links to stakeholders that supports benefits tracking.
RE GI S T ERE D H E A L T H PR O FESS ION A L
A l lst a fft ha t a r e m e m b e r s o fa p r o f e ss i o n a l b od y mu st c o mp l y wi thst an d a r d s o f p r o f e ss i o na l p r a c t i c e / c on d u ct.It i s t h e po st h o l de r’ s r e s p o n s i b ili tyto en s u r et h a t t he y a r e f a m ili a r w i th an d a dhe r eto t he s e r e q u ir e me n ts.
SUPERV I S O R Y RESP O NS I B I L I T I E S
This post has no line management or supervisory responsibilities.
Equality and Diversity
We live our values. We work positively, respectfully and together with all our colleagues. We understand, appreciate and follow our Equality Policy in line with the Equality Act. We do not discriminate on the grounds of: age, disability, gender re- assignment, marriage and civil partnership (unless eliminating unlawful discrimination), pregnancy and maternity, race – this includes ethnic or national origins, colour or nationality - religion or belief – this includes lack of belief, sex, sexual orientation
We recognise the importance of people’s rights and act in accordance with legislation, policies and procedures because we know that:
• acknowledges and recognises people’s expressed beliefs, preferences and choices
• values people as individuals
• promotes equality through our work
• takes into account our own behaviour and its effect on others
RISK MANAGEMENT / HEALTH AND SAFETY
T h e p o st h o l de r ha sa r e s pon s i b ili tyto t h e m s e l v e s an d o t he r s i n r e l a t i o nto m a na g i n g ri sk, hea l th a n ds a f e ty an d w il l b e r e q u ir e d t o w o r k w i t h i nt h e p o li c i e s an d p r o c e du r e s a s l a i d do w n b yt h e T r u s t.A l lst a ff ha v ea r e s po n s i b ili tyto a cc e ss o c c u pa t i o na l h ea l t h, o t he rs ta ffs u p po r t s e r v i c e s a n d / o r a n y r e l e v an t o t he r s i nt im e s o f n e e d a n d ad v i c e .
FLEX I B I L I T Y
Y o u a r e e x pe c t e d t o b e f l e x i b l e i nt h e d u t i e s y o uc a rr y ou t an dt h e T r u st r e s e r v e st h e ri g h tto v a r y y ou r du t i e s f r o mt i m etot im e i n l i n e w i ths e r v i ce need s an d a s c o m m e n s u r a t e w i th y ou rP a yB a n d. Y o u m a y ,t he r e f o r e, b e r e q u ir ed, d u ri n gt h e c ou r se o f y ou r e mp l o y m e n t, t o w o r k i na d i f f e r e n t l o c a t i o n an d / o r t oc a rr y ou t a l t e r na t i v e d u t i e s c on s i st e n t w i th y ou rst a t u s, r o l e ,k n o w l ed g e an d e x pe ri en c e ,t a k i n g a cc o u n t o f a n y p r o f e ss i o na l r e g i st r a t i o n a n d / o r q ua l i f i c a t i o n r e q u ir eme n ts, a n d w h i ch a r e c o m m e n s u r a t e w i th y ou rP a yB an d ;t h i s ma y i n c l u d eat e mp o r a r y o r l on g e rt e r mt r a n sf e rto w o r k w i t h i n a d i ff e r en t Lo c a li ty o rS e r v i c e .A rr an g em e n ts un d e r y ou r T e r m s a n d C ond i t i on s o f S e r v i ce an d T r u st po li c i e s w i l l app l y .
REC O RD S M A N A G E M EN T
T h e p o st h o l de r ha s r e s pon s i b ili tyf o rt im e l y an d a c c u r a te r e c o r d k e e p i n g w he r e app r o p ri a te an d i n li n e w i th p r o f e ss i ona l g u i de li ne s.
T h e p o st h o l de r ha s r e s pon s i b ili tyf o rt h ec r e a t i on, ma i n t e n an c e a n dst o r a g e o f r e c o r d s i n a cc o r d an ce w i th T r u st po li c y, i n c l ud i n g e m a i l do c u m e n ts an d regarding t h e D a ta P r o t e ct i o nAc t, T h e Fr ee d o m o f In f o r ma t i o nAct a n d o t he r r e l e v an tst a t u t o r y r e q u ir emen t s. T r a i n i n g w il l b e p r o v i de d i n ap p r op ri a te i n f o r ma t i o n ma n a g e m en tf o r t h e po st.
INFORMATION TECHNOLOGY
The post holder is expected to have a reasonable level of competence and confidence in using IT systems (e.g. Outlook, Word, clinical or other record systems) relevant to the role.
SUSTAINABILITY
Carbon reduction and sustainable development are issues that impact on the lives of everyone and it is expected that all staff will commit to the principles of carbon reducing behaviours and sustainable development to ensure that resources are used efficiently, our carbon footprint is reduced and health services continue to improve.
SAFEGUARDING
Non-Clinical
The NSFT expects that all staff will maintain statutory and local compliance to competency-based training in relation to Safeguarding Children and Adults as outlined in Children Act 1989/2004, Working Together to Safeguard and Promote the Welfare of Vulnerable Children 2010 and No Secrets 2002.
WORKING WITH FAMILIES OF SERVICE USERS
Ensure that (practitioners / clinicians etc.) when working with service users consider the effects and impact of their mental health and risk behaviours on their families, and provide appropriate support, advice and education for all family members. The needs of children and young people within the household/family should be given special consideration in line with Social Care Institute for Excellence’s guidance “Think Child, Think Parent, Think Family” and must always be the priority for NSFT staff across all roles and services.
C O NF I DEN T I A L I T Y
T h e p o st h o l de r i s r e qu ir e dto ma i n t a i n c o n f i d en t i a li ty o f i n f o r m a t i o n i n a cc o r d an c e w i th p r o f e ss i o na l a n d T r u s t po li c y. T h e p o st h o l d e r ma y a cc e ss i n f o rm a t i o n o n l y o na ne e d tok n o w ba s i s i nt h e d i r e ct d i sc h a r g e o f du t i e s an d d i v u l g e i n f o r m a t i o n on l y i nt h e p r o pe r c ou r se o ft h e i r du t i e s.
T h i s j o b d e sc ri p t i o n i s a n o u t li n e a n d a c c ou n t o f t h e ma i n d u t i e s r e q u ir e dtoc a rr y ou tt h e po st.It w il l b e r e v i e w e d pe ri o d i c a ll yto r e f l e ctc han g e s a n d de v e l o p me n ts i n s e r v i ce r e q u ir emen t s. T h e po st ho l d e r i s ad v i s e d t h a tt he y ha v ea r e s p o n s i b ili tyto en s u r et hey are familiar with their Terms and Conditions of Service detailed in the Contract of Employment.
INFECTION PREVENTION
NSFT expects all staff to act in accordance with statutory requirements regarding infection prevention as outlined in the Health & Social Care Act 2008, Code of Practice on the prevention and control of infection 2015. NSFT staff are responsible for protecting themselves and others against infection risks and complying with infection control policies and procedures.
Person specification
Qualifications
* Postgraduate level qualification or equivalent level of knowledge attained through a recognised training in Health Informatics, Information Technology, Computer Science or a related discipline and equivalent proven relevant experience
Experience
* Experience delivering financial, qualitative and efficiency benefits across a range of projects and programmes.
* Significant proven Benefits Realisation experience on large scale programmes / projects
* Experience of assessing and managing risks and issues
* Benefits Realisation in NHS environments
* Experience in the strategic development of services to deliver benefits
Skills
* Benefits profiling
* Ability to set clear targets, motivate staff and delegate appropriately
* Intermediate skill in Microsoft Visio and Microsoft Project software
Knowledge
* Benefits Realisation principles and practice
* Change management principles and practice
* Programme / Project management principles and practice
* Knowledge of the NHS and its Mental Health services
Other
* Ability to travel
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so.
The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale.
This update service is an annual subscription at a cost of £16 to you. This will enable the Trust to have instant online access to your DBS record, with your consent, and so will remove the need for you to have to apply for this repeat check again.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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