Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.
Supply
Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.
About the role
As a Senior Maintenance Coach, you will play a critical leadership role in deploying, coaching, and sustaining the maintenance and equipment reliability elements of the Integrated Work System (IWS) across OTC manufacturing cells. You will ensure equipment is maintained in a validated state, drive reliability improvements, and build long‑term capability within the maintenance team to achieve zero breakdowns and robust GMP compliance. Partnering with Cell Leads, Process Coaches, Quality, Validation, and Engineering teams, you will help deliver high equipment performance and continuous improvement across the site.
Your responsibilities
Maintenance & Technical Leadership
* Coach Maintenance Leads on breakdown elimination, defect handling, and reliability improvement.
* Lead and sustain Daily Management routines, including planning, escalation, and problem‑solving.
* Ensure effective PM strategies, maintenance planning, and adherence to technical standards.
* Provide engineering governance for CAPEX, FAT/SAT, commissioning, and vertical start‑up activities.
* Lead and support engineering deviations, investigations, and CAPA management.
People Leadership & Capability
* Line manage Maintenance Leads and Shift Technicians.
* Set clear expectations aligned with performance, GMP, and technical standards.
* Develop team capability in technical skills, problem‑solving, and coaching.
* Build a strong succession pipeline and lead skills development across the team.
Governance & Compliance
* Ensure all maintenance activities comply with GMP, validation, and change‑control requirements.
* Maintain audit readiness and support Qualified Person (QP) requirements.
* Ensure robust maintenance documentation, control plans, and SOPs are maintained.
The experience we're looking for
* Experience in a manufacturing, engineering, or GMP‑regulated environment.
* Strong technical expertise in equipment reliability, maintenance planning, or engineering operations.
* Knowledge of GMP, validation, change control, and technical compliance.
* Proven ability to coach and develop technical teams.
* Strong problem‑solving skills and experience with root‑cause analysis and loss‑elimination tools.
* Ability to lead and influence cross‑functional teams (e.g., Quality, Engineering, Operations).
* Experience managing CAPEX, commissioning, or equipment qualification is desirable.
* Strong communication, leadership, and organisational skills, with the ability to manage multiple priorities.
* A continuous‑improvement mindset with experience driving reliability improvements.
What we offer
With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
Equality
We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.