KEY ACCOUNT DIRECTOR - ONSITE - WEYBRIDGE - UP TO £125k + BONUS + CAR
Robert Half are thrilled to be working with a long-standing client in their search for a permanent Key Account Director, offering up to £125,000 + 10% bonus + car!
This is a pivotal leadership role overseeing the delivery of Technical Services, Projects, Soft FM, Catering, Security, and Workplace Services across multiple sites. You'll be responsible for building long-term client partnerships, driving operational performance, and leading a high-performing team to deliver exceptional service standards, compliance, and commercial success.
Key Details:
1. Job Title: Key Account Director
2. Salary: £110k - £125k, DOE, + 10% bonus + car
3. Location: Weybridge
4. Working pattern: Full-time, 4 days onsite, 1 day remote
Responsibilities:
5. Leading the overall strategic direction and operational performance of a major account.
6. Managing senior client relationships and ensuring excellent customer satisfaction.
7. Driving service delivery across hard and soft FM operations.
8. Taking ownership of budget management, profitability, and commercial performance.
9. Leading technical compliance and health & safety across the estate.
10. Overseeing major infrastructure and project delivery programmes.
11. Developing and implementing operational procedures for complex technical environments.
12. Managing subcontractors, suppliers, and procurement relationships to ensure best value.
13. Building, developing, and mentoring high-performing operational teams.
14. Ensuring KPI delivery, continuous improvement, and operational resilience.
Requirements:
15. Proven senior leadership experience within Facilities Management or integrated services.
16. Strong commercial and P&L management experience.
17. Experience managing large, complex, multi-service contracts.
18. Excellent stakeholder management and client relationship skills.
19. Strong understanding of technical compliance, operational risk, and HSEQ standards.
20. Experience within critical, technical, or regulated environments is highly desirable.
21. A strategic thinker with a collaborative and solutions-focused approach.
22. Strong people leadership skills with experience developing high-performing teams.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.