Trading Operations Executive
Optional Hybrid in London - 3 days a week in the office.
Open to fully remote UK based candidates who are the right fit and pass our right to work checks
About Amelco Ltd
We are a gaming and gambling solution software provider and industry leader in USA, UK and Europe, and recently Hong-Kong. Our partnership with global Gaming Companies has resulted in the development of cutting-edge technical platforms incorporating sportsbook, lottery, casino, virtual and financial trading.
Our Vision is to shape the future of gaming and transform experience from gaming operations into intelligent solutions that meet customer needs in the digital era and create value for all stakeholders in sustainable ways.
We value teamwork, knowledge sharing and transparency with accountability. We believe quality, ability and determination are vital ingredients in delivering success at Amelco and that you will be able to instill your imprint with us.
Trading Ops Team & Your Role
Trading Operations is the beating heart of Trading, the closest team to the customer and the team that understands what our customers want from Trading more than anyone else. If you have a passion for making things better, this is the best place to start.
As a Trading Operations Executive, you will be responsible for ensuring the smooth running of the Trading product. Your role will span a range of responsibilities, including event settlement, incident management, and planning live event coverage across a variety of sports.
Our work is driven by the sporting calendar, so evening and weekend shifts are a regular part of the role. You will be required to work between 07:00 and 23:00, with the business operating 365 days a year. Shifts are typically aligned with major sporting events, though we strive to support flexible working requests and promote a healthy work-life balance.
Reporting to a Trading Operations Team Lead, the successful candidate will be an excellent communicator. This is essential for success in a role that involves liaising with multiple third parties, as well as collaborating with a range of internal teams across Trading and Technology.
Key Responsibilities
* Scheduling and Booking of all Live Sports events – Working with the Trading Desk Team Lead to ensure the live product is optimized each day. Quick/accurate resulting of markets across all sports Pre and Live.
* Reacting quickly to information from third parties/internal tools.
* Handling both planned and unplanned Technical Outages across each of the Sportsbooks we cover.
* Working closely with the wider Trading Department, Tech Support and Development teams.
* Owning Product and Operational efficiencies that lead to improving the overall customer experience, weather this be quicker settlement or improved event availability.
* Support ticket management and prioritization.
* Driving operational standards.
* Reporting, Logging & Operational Auditing.
* Training, Onboarding & Process Documentation.
* Feed Management & Third-Party Support Liaison.
Required Skills
* a keen interest across a wide range of sports with betting industry knowledge
* strong knoweldge of Microsoft Excel and its tools.
* excellent communication skills, an ability to work both within a team and alone whilst maintaining high standards.
* ability to analyse and improve processes
Amelco Benefits
* Amelco matches up to 7% of your base salary. You will automatically be entered at 4%.
* Staff Benefits Scheme: access to staff benefits portal after successful completion of 6 month probation period.
* Yearly bonus scheme and pay reviews
* Opportunity to travel, and visit our office in Poland and Hungary
* Flexible ways of working – home or office, it’s your choice!
If you are interested, hit the apply button and please ensure you upload a copy of your CV. We look forward to hearing from you!