At Neptune, everything we make is designed to last - thoughtfully crafted pieces that feel good to live with and are made responsibly, from the very beginning. Behind every product is a deep commitment to quality, sustainability and integrity, and we're now looking for a Product Technologist & Compliance Officer to help us uphold these standards across our growing product portfolio.
This is a role for someone who cares deeply about how things are made, where they come from and how they stand the test of time. You'll sit at the heart of our product journey, ensuring that every design is safe, compliant, beautifully executed and responsibly produced.
You'll work closely with our Product, Design, Merchandising, Manufacturing and Operations teams - as well as our trusted suppliers - to ensure our products meet the highest technical, legal and ethical standards.
Your role will include:
Leading product compliance and quality from concept to launch, ensuring correct materials, tolerances, testing, packaging requirements, and robust documentation (BOMs, specifications, AIs, technical files) to guarantee safety, longevity, traceability, and quality
Partnering closely with Category Managers, Designers, Legal, and the Head of Product at briefing, sampling, and implementation stages, supporting supplier selection, validation, and insight-led decision-making
Staying ahead of evolving regulatory, legal, and testing requirements across all territories, managing relationships with auditors, test houses, and suppliers, and overseeing UKTR, EUDR, CLP, and other regulatory investments
Maintaining ongoing compliance and quality through twice-yearly continuity reviews, pre-launch, drop, transit, and pre-shipment testing, and clearly defined testing and inspection standards
Ensuring ethical, legal, and sustainable manufacturing and onward-selling practices, including supplier social auditing, red/amber/green reporting within the Qingdao factory, and championing sustainability initiatives across production and packaging
Driving cross-functional collaboration on EPR submissions, PRNs, WEEE reporting, disposal metrics, and supporting Neptune Renewed projects with a strong focus on compliance, reporting, and continuous process improvement
You'll bring previous experience as a Furniture Product Technician, or similar, with experience working with Far East manufacturing and from-design products. We're looking for someone with strong knowledge of materials, packaging and manufacturing processes and a solid understanding of relevant regulations and standards, including Materials & Articles in Contact with Food, Low Voltage and BSI.
You'll also have confidence working with technical drawings and BOMs, with experience in hard goods and lighting being highly beneficial. Ideally, you'll also have past experience visiting factories and suppliers and its important that you are proactive and solutions-focused with a collaborative, calm and confident approach to working with others and the ability to present clearly and influence at all levels.
What Benefits we can offer you
Competitive salary
Generous Holiday Allowance
Life Assurance
Company sick pay
Enhanced maternity and paternity leave
Cycle to work scheme
Gym membership
Generous Neptune new item and outlet discounts
Perkbox: Wellbeing Hub and Retail Discounts Portal
Your birthday day off
Two paid volunteer days a year
Day off if you become a Grandparent
A week off to celebrate a life event
Refer a friend scheme
Long service holiday allowance increase
Training Workshops
Across all locations, we stay united by our company values: Do The Right Thing, Do It Together, Aim High and Keep It Real.
We're an equal opportunities employer; our mission is to welcome everyone and create inclusive teams, with all colleagues and applicants afforded the same opportunities. We encourage everyone to join us and be themselves at work, in an environment that actively promotes equality, diversity and inclusion and where everyone's voices are heard.
Our Story
Founded in 1996 by friends John Sims-Hilditch and Giles Redman, Neptune design and make pieces for your whole home. Recognised for our exacting standards, design-led aesthetic and expert craftsmanship, we're perhaps most known for kitchens - with heirloom-worthy dressers not far behind. Neptune's trademark 'look' is British: refined, simple, sturdy, and with an almost obsessive attention to detail. We're also respected for our commitment to craft and quality. Put simply, we make things we're proud of, and that are designed to last a lifetime.
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