General Manager – Luxury Lifestyle Hotel, London
Exceptional Opportunity | New Era Luxury Lifestyle Brand
We are seeking an outstanding General Manager to lead one of London’s most exciting luxury lifestyle hotels. This role requires a dynamic, visionary hospitality leader with a proven track record of driving excellence, elevating guest experiences, and leading high-performing teams within top-tier luxury or lifestyle hotel environments.
As General Manager, you will be the driving force behind the hotel’s culture, identity, and commercial success. You’ll be responsible for delivering an exceptional guest journey, building a strong service-led team, and ensuring the property establishes itself as a market leader from day one.
Responsibilities:
* Provide inspirational leadership to all hotel teams, fostering a culture of authenticity, creativity, and world-class service
* Drive commercial performance, revenue optimisation, and brand positioning in a highly competitive London market
* Oversee the full hotel operation, ensuring flawless execution across rooms, F&B concepts, guest experience, and brand standards
* Build and develop high-performing talent, implementing strong training and engagement initiatives
* Act as the face of the hotel, cultivating key relationships with guests, partners, media, and the local community
* Lead the hotel through pre-opening and launch milestones (if applicable), ensuring operational readiness and excellence
* Champion the brand’s ethos, ensuring every touchpoint reflects its values and lifestyle identity
Requirements:
* A proven General Manager with experience in luxury or upscale lifestyle hotels
* Strong commercial acumen with a track record of delivering growth and profitability
* Passionate about experiential hospitality, design-led spaces, and innovative guest journeys
* Exceptional leadership, communication, and people skills
* Confident representing a brand at the highest level, both internally and externally
* Adept at operating in fast-paced, creative, and forward-thinking environments