Location : London (Hybrid – 3 days in-office, 2 remote)
Start Date : ASAP
About HostUplift
HostUplift helps property owners unlock the full potential of their holiday lets. Whether it's a cosy countryside Airbnb or a growing portfolio of short stays, we take the stress out of hosting – driving higher occupancy, better guest reviews, and smarter pricing.
We combine tech with hands-on support to make life easier for hosts while giving guests a brilliant experience. We’re still in the early stages, but growing fast – and we’re now looking for a smart, driven Operations Associate to join us on the journey.
The Role
This is a fast-paced, hands-on role where no two days look the same. You’ll work closely with the founder and get exposure to all areas of the business – from client operations and platform management to sales support and internal processes.
Typical responsibilities include:
* Client Onboarding & Support : Help new hosts get set up and check in regularly to offer guidance on listings, pricing, and guest experience
* Operations & Admin : Improve internal systems, keep everything running smoothly, and manage key documents and processes
* Sales & Outreach Support : Help identify and reach out to potential new hosts, attend viewings, and join meetings where needed
* Platform Performance : Monitor performance using tools like Airbnb, Booking.com and PriceLabs, and suggest ways to optimise results
* Issue Resolution : Be a first point of contact for technical or operational questions and help resolve problems quickly
* Strategic Projects : Assist on new ideas, experiments, and projects to improve the service
Who We’re Looking For
We don’t expect you to know everything – we’re after someone bright, curious, and ready to get stuck in. This role is ideal for a recent graduate who’s excited to work at a startup and grow quickly.
You’ll fit in if:
* You graduated in 2024 or 2025
* You’re organised, detail-focused, and comfortable juggling multiple tasks
* You enjoy speaking with people and solving problems
* You’re confident communicating over email and on the phone
* You have an interest in tech, travel, hospitality or property
* You’re based in London or able to work from our London office 3 days a week
Any previous experience in a customer-facing, operations, hospitality, or retail role is a plus – but not essential.
What You’ll Get
* Salary : Entry-level
* Hybrid Working : 3 days in-office, 2 remote
* Package: £28k + bonus
* Holidays : 25 days + bank holidays
* Progression : Opportunities to grow into ops, strategy, partnerships or client success
Why HostUplift?
This isn’t a faceless corporate grad scheme. It’s a chance to join a growing startup, learn fast, and have real impact from day one. If you're ready to grow your career in a role that mixes people, process, and property – we’d love to hear from you.
How to apply
Please email adam@hostuplift.com with your CV and a short note on why you're interested in joining HostUplift. (No AI Please)