Night Manager- 4 on 4 off ***luxury hotel***
Incredible benefits
We are looking for an enthusiastic Night Manager to join
our family on a full-time basis. We are looking for someone with previous hotel Night
Manager experience with excellent communication skills and
strong attention to detail. Someone who has a positive attitude towards
training and development and enjoys delivering
personalised outstanding service to our guest. This position reports to the Front Office and Hotel Manager.
Location: Milestone Hotel & Residences, Kensington
Employment type: Full-time
Working pattern: Shift work 4 days on 4 days off
Salary: £34,197 per year + service charge
The Red Carnation Hotel Collection is proud to be recognised
as an industry leader in hospitality and people development. We were named Best
Employer at the 2025 Cateys and received the prestigious AA’s Hotel Group of
the Year award for 2024. We are especially proud of our dedication to
developing our people, having received the Princess Royal Training Award three
times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.
Our commitment to excellence has earned us multiple
accolades including Top Employer in the United Kingdom for both 2024 and 2025,
a certification of our outstanding employee conditions and commitment to
workplace excellence and Sustainable Business (2023) at The Cateys.
The Milestone Hotel and Residences part of the Red Carnation
Hotels, is a beautiful five star hotel located opposite Kensington Palace
Gardens and close to The Royal Albert Hall. This property has 43 individually
designed bedrooms, 13 luxury suites and 6 long-stay apartments, a classic
lounge area for Afternoon Tea, a modern Stables Bar and a 2 Rosettes
restaurant, named Cheneston's.
Key
Responsibilities as a Night Manager:
* Manage
the smooth operation of the hotel during the night
* Comply
the daily report and run the night audit
* Lead
a professional team ensuring guests are received in the correct
manner
* Be
responsible for the security and safety of the hotel
* Lead
and developing your team
* Bring
innovative ideas and experiences that enhance our guests stay
What are we looking for?
* Previous Night Manager experience in a hotel, preferably in a luxury or five-star environment.
* Excellent communication skills, with the ability to lead a team and interact professionally with guests.
* Strong attention to detail, ensuring accuracy in night audits and reporting.
* A positive and proactive attitude toward training and personal development.
* Ability to maintain high standards of service and security throughout the night shift.
What's in it for you?
* Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays.
* Professional,
award winning learning and development opportunities from day one.
* Fantastic
recommend a friend and family bonus scheme worth up to £600.
* Enhanced
paid maternity leave & paternity leave.
* 50%
off on food and 25% off on beverages in any Red Carnation Hotels F&B
outlets.
* Discounted
accommodation rates at Red Carnation Hotels worldwide.
* Two
paid volunteering days each year, because we care about our community.
* Access to immediate Employee Assistance Programme, because we care about
our employees.
* Vibrant
hotel recognition events every month and hotel-based incentives (Employee
of the Month / Manager of the Quarter).
* Social
and team building events per hotel.
* Global
Employee Appreciation Party, where we get to celebrate our incredible
teams.
* Free
meals on duty.
* Complimentary uniform and dry-cleaning services.
Red Carnation Hotels is an Equal Opportunities
Employer. We celebrate diversity and are committed to creating an inclusive
environment for all employees.
We electronically scan and store a copy of your
passport/visa and/or ID card to gain a clear indication of the authenticity of
the document and establish the ‘Right to Work’ in the UK.