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Field Operations Engineer - M6/M62 Corridor/Lancashire, Manchester
Location: Manchester, United Kingdom
Job Category:
-
EU work permit required:
Yes
Job Reference:
0eabe694a0b8
Job Views:
10
Posted:
26.04.2025
Expiry Date:
10.06.2025
Job Description:
Description
Job Title: Field Operations Engineer (Chemical treatment)
Location: M6 Corridor, M62, Lancashire
Territory: From Carlisle/North West of England
Type: Permanent, Full-time, 37.5 hours per week
Benefits: £Competitive salary + overtime + commission + 25 days annual leave (plus your birthday off), Company vehicle + Fuel card, Comprehensive pension scheme
Our client is seeking a Field Operations Engineer to deliver top-tier service to their water treatment customers.
Key Responsibilities:
* Develop and maintain strong customer relationships.
* Provide on-site corrective/preventative maintenance and after-sales technical support.
* Perform service, chemical treatment analysis, monitoring, and account management.
* Ensure Legionella control and customer compliance with ACOP L8.
* Offer recommendations for best working practices to customers.
* Gather information for client review meetings and review site water services risk assessment.
* Compile and maintain site log books for customers, including auditing.
* Initiate water treatment programs on new accounts and commission new dosing/control installations.
* Complete risk assessments, work reports, and all other relevant documentation.
* Identify opportunities for selling parts, consumables, plant upgrades, and refurbishment work.
* Provide feedback to customers on future product development, features, and functions.
* Update line manager on issues that may impact the company financially, reputationally, or operationally.
General Requirements:
* HNC or degree in Mechanical, Electrical, or Chemical Engineering or Chemistry qualification (or similar).
* GCSE or equivalent in English and Maths.
* Full UK driving license is mandatory.
* Excellent time management skills.
* Knowledge and experience in chemical water treatment (cooling tower management, boiler optimization).
* Experience as an Operations/Service Engineer, Technical Support, or laboratory role.
* Passion for delivering exceptional customer service.
* Ability to handle challenging conversations and find resolutions.
* Strong verbal and written communication skills at all levels.
* Demonstrable experience in building strong working relationships internally and externally.
* Good IT competency.
* Strong organizational skills with attention to detail.
* Ability to prioritize workload and manage multiple tasks.
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