Lutterworth based – 5 days in the office
Permanent
Monday to Friday – 35hrs (9.00 - 17.00)
£35,000 - £40,000 pa (depending on experience)
Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Account Executive to join their busy renewals team.
The key responsibilities of an Insurance Account Executive (Renewals):
* Conduct fact-finding calls to identify clients’ requirements and provide quotations in line with Treating Customers Fairly (TCF) principles.
* Contact clients to renew policies and prepare all renewal documentation in accordance with company guidelines. Communicate quotations, advising on price and cover to meet the applicant’s needs.
* Achieve income and conversion targets by maximising use of team resources.
* Accurately document all customer interactions and maintain data integrity within Acturis.
* Balance company policy with customer benefit in all decision-making processes.
The minimum requirements for the Insurance Account Executive role (Renewals):
* 1 – 2 years commercial insurance experience
* Previous experience in telephone-based insurance renewals or account management
* Demonstrable commitment to customer satisfaction and professional integrity.
* Ability to handle challenging customers and complaints with patience and professionalism.
* Proven team-player with a strong work ethic and willingness to work occasional overtime.
* Highly organised, detail-oriented and able to multitask in a fast-paced environment.
The ideal candidate for the Insurance Account Executive (Renewals) role:
* Proficiency in using Acturis or similar automated information systems
* Track record of meeting or exceeding financial targets and KPIs
* Proactive approach to process improvement and personal development
* Demonstrates a clear understanding of wider insurance policies.
Insurance Account Executive benefits:
* Comprehensive training and development programme
* Company contributory pension scheme
* Discretionary bonus scheme
* 25 days annual leave plus increase after years of service
* Medical Insurance
* Free on-site parking
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner – as we want to be treated.
Interested?
Please apply below or call us on (phone number removed) for an informal chat.
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