Our client, a Freight Forwarder, has an exciting opportunity for a Customer Relationship Coordinator to join their Ocean Export team based in Coleshill.
Salary: TBC per annum PLUS benefits
Job Type: Full – Time, Permanent
A Little about the company.
Our client is a British based multimodal freight forwarder specialising in logistics e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK they manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 Branches across the UK.
The Role
Based within the Ocean department you will work as part of a team and assist with:
* Arranging and processing Export bookings, including customs clearance
* Preparing quotations
* Liaising with our customers, Offices and overseas partners
* Charging files, passing invoices and dealing with queries
* Dealing with customers, Keeping them updated, solving problems
This position is based in Coleshill which is easily commutable from Tamworth, Solihull, Nuneaton and Birmingham. Their offices offer a direct link to Birmingham Grand Central and Nuneaton.
Experience within the freight forwarding industry is preferred, suitable candidates should possess:
* Knowledge of customs regulations
* Excellent communication skills
* Keen eye for detail, adaptable with a willingness to learn
* Proficiency in all Microsoft Programmes
* Ability to work in a customer focused environment in a professional manner
* A team player, keen to play a part in the success of the department
* Attention to detail, adaptable and willing to learn
* Good Commercial awareness
In addition, you must have the right to work in the UK.
Customer Relationship Coordinator- Benefits*:
* Up to 25 days holidays plus bank Holidays
* Life cover
* Profit related pay
* Defined contribution pension scheme
* Discounted store/shopping benefit scheme
* Private Healthcare
* Car Parking
* Employee Assistance Programme
* Training Opportunities
* Working for a top Track 250 Company as awarded by the Sunday Times
* Some benefits are subject to a qualifying period
To apply for this exciting Customer Relationship Coordinator opportunity please click ‘Apply’ now