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Microsoft sharepoint customer engineer

Brighton
Sonata Software
Customer engineer
Posted: 10 March
Offer description

Job Specification: MOSA Partner for Microsoft SharePoint


Technical Skills – Solution Area: AI Business Solutions

Level of Technical Knowledge: Senior


Role Overview

The MOSA Partner for SharePoint, leverages SharePoint and M365 solutions expertise to lead Business & Technical conversations with customers to drive value from their MS investments, help customers modernise their environment and move to cloud-based solutions as appropriate; including identifying resolutions to issues blocking customer success projects.


Description of Role

* Key technical resource for the customer.
* Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.
* Join a highly motivated team of leading industry experts.
* Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.
* Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).
* Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology.
* Build strong customer relationships and ensure deliveries align with customer projects and milestones.
* Gain access to expertise and support from Microsoft’s consulting practice and product groups.
* Continually learn and grow professionally.
* Analyse problems.
* Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.
* Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.


Required Skills & Capabilities (experience in one or more of these areas is required)

* SharePoint Architecture / Topology
* SharePoint Service Applications
* SharePoint Troubleshooting Skills
* SharePoint Authentication Providers
* SharePoint (Zero Downtime) Patching
* SharePoint Basics: Create Sites, Lists, Manage Permissions etc.
* SharePoint Disaster Recovery Scenarios
* Upgrading Between SharePoint Versions
* Managing, Maintaining, And Migrating Enterprise SharePoint Server
* Scaling Enterprise SharePoint Environments
* Configuring SharePoint Hybrid Solutions
* Migrating To SharePoint Online


Technical Experience

* Deep understanding in Microsoft SharePoint.
* Track record of supporting customer digital transformation delivering enterprise-grade SharePoint solutions.
* Experience delivering proactive services, such as workshops and technical assessments.


Role Requirements

* SC Security Clearance.
* UK Citizenship.
* Fluent English oral and written communication.
* Strong technical writing, presentation and training skills.

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