Job Title: Receptionist
Location: Kesgrave, Ipswich, IP5
Hours: 8:00 AM - 5:00 PM, Monday to Friday
Salary: Competitive
Company
At TRU7, we pride ourselves on offering one of the broadest selections of premium plant and equipment hire available nationwide.
Position Overview
We are seeking a confident, professional, and polite but assertive Receptionist to join our Ipswich Head Office team. This role is central to maintaining a safe, welcoming, and well-managed site. While you will not leave the reception desk, you will play an active part in monitoring site activity, enforcing compliance, and ensuring visitors and deliveries follow the correct procedures.
Key Responsibilities
* Provide a warm and professional welcome to visitors and callers.
* Monitor CCTV throughout the day to remain aware of activity in the yard and on-site.
* Liaise with Security and SHEQ to ensure compliance with PPE, visitor sign-in, and site safety rules.
* Act when issues arise by promptly notifying the relevant colleagues.
* Coordinate with Marshall to manage all deliveries.
* Ensure delivery drivers park in visitor bays to sign in, follow the traffic plan, and use goods-inward bays for large deliveries.
* Manage meeting room bookings and support secretarial/administrative tasks (typing, correspondence, filing, stock control, etc.).
* Oversee post, deliveries, and franking duties.
* Maintain a clean, organised, and professional reception area.
Requirements
* Professional, approachable, and confident in dealing with people at all levels.
* Polite but assertive when enforcing rules and standards.
* Strong organisational skills with excellent attention to detail.
* Proactive and observant, able to spot issues and act quickly.
* Competent in Microsoft Office Suite.
* Minimum of 2 years' recent UK experience in a similar role.
* Full UK driving licence (advantageous).
If you are eager to start a new role right away, this could be the perfect opportunity for you. We are ready to welcome someone into our team immediately.
TRU7Group is an equal opportunity employer committed to fostering diversity and inclusion in the workplace. We welcome applications from all qualified individuals, regardless of race, ethnicity, gender, sexual orientation, age, or disability.
Job Types: Full-time, Permanent
Benefits:
* Free parking
* On-site parking
Education:
* GCSE or equivalent (preferred)
Experience:
* Reception: 1 year (required)
* Administrative: 2 years (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person