Interim Housing Options Manager
Surrey
£35 - £38 per hour
12-month Cover
Are you an experienced Housing Options leader ready to step into a pivotal interim role and make an immediate impact?
We’re working with a forward-thinking organisation in Surrey seeking an Interim Housing Options Manager to lead a busy frontline service delivering homelessness prevention, housing advice, and allocations.
This is a fantastic opportunity to take ownership of a high-profile service, lead a well-established team, and drive performance in a challenging and rewarding environment.
The Role:
You’ll be responsible for the strategic and operational leadership of the Housing Options service, ensuring the council meets its statutory homelessness duties while delivering excellent outcomes for residents.
Key responsibilities include:
* Leading and managing a team of Housing Options staff, driving performance and service quality
* Overseeing homelessness prevention, relief, and main duty decision-making.
* Managing the housing register, temporary accommodation, and deposit scheme
* Handling complex and sensitive casework, including reviews and appeals
* Developing partnerships with external agencies to improve service delivery
* Monitoring budgets, performance data, and ensuring compliance with legislation and best practice.
* Deputising for the Housing Needs Manager where required.
To succeed in this role, you’ll bring:
* Strong experience leading a Housing Options / Homelessness service
* In-depth knowledge of homelessness legislation, allocations, and case law
* Proven ability to manage teams in a fast-paced, high-demand environment
* Confidence handling complex cases and making robust, defensible decisions
* Excellent stakeholder management and communication skills
* A proactive, solutions-focused approach with the ability to drive service improvements
This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business