About the role
As a technician 3 to join our growing configuration team, responsible for providing efficient IT configuration services. The ideal candidate will be competent at component level, self-sufficient, and able to manage workloads within set timelines.
Shifts: 9:00 AM to 5:30 PM
Location: Carver Barracks: Wimbish - Saffron Walden CB10 2YA
Contract Duration: 1 month
Roles and Responsibilities: Clinic Setup & Logistics
* Set up and maintain the Refresh Clinic in accordance with project guidelines.
* Relocate devices from onsite storage to the Refresh Clinic as directed by the Contractor Engineer and Site Manager.
Device Refresh & User Support
* Log in to systems using designated devices under supervision.
* Refresh laptops and prepare them for deployment.
* Collect existing devices from users and distribute new ones according to the migration schedule.
* Ensure accurate handover and collection of devices per project protocols.
Workflow & Issue Management
* Update the Contractor's workflow management system at each relevant step.
* Promptly report any issues to the Contractor Engineer and Site Manager.
* Escalate unresolved issues to the onsite Post Migration Support Engineer.
Inventory & Packaging
1. Condu...