Job Opportunity: Operations / Resource Manager
A fantastic new opportunity for an experienced Ops / Resource Manager to join an award-winning creative agency as they continue to grow.
In this role, you'll work closely with the Director of Operations to ensure smooth daily operations — from planning and resourcing to maintaining a positive and productive work environment.
This position will be predominantly office-based in central London and requires previous experience in a similar role within a creative agency.
What You'll Do
1. Lead project planning, scheduling, and resource allocation
2. Coordinate between departments to ensure smooth communication
3. Support Graphics & Finishing teams with resourcing and prioritization
4. Enforce operational processes, workflows, and security policies
5. Manage project database, HR systems, and holiday calendars
6. Oversee onboarding and offboarding processes
7. Support infrastructure, IT, and HR initiatives
8. Manage desk space, remote work policies, and general office upkeep
9. Liaise with suppliers and contractors
10. Assist in managing diaries, meeting rooms, and cross-timezone scheduling
11. Work closely with company leadership to prioritize meetings and share updates
What You'll Bring
* 5+ years of experience in a creative agency or production environment
* Strong resource planning and process management skills
* Calm under pressure with excellent organization and communication skills
* Proficiency in Microsoft Office and tools like Monday.com
* Bonus: Familiarity with Avid and After Effects
* A passion for team culture and creative workflows
Handle actively welcomes applicants from under-represented backgrounds — we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity, and inclusion.
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