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Planning, training and apprenticeship support officer

Pontypridd
Driver and Vehicle Standards Agency
Support officer
Posted: 24 August
Offer description

Are you an effective communicator with the ability to liaise with a variety of stakeholders? Do you have experience of delivering training to various audiences? Are you passionate about ensuring new starters have the best onboarding and induction experience? If so, we'd like to hear from you!

The Planning, Training and Apprenticeship Support Officer works within the Office of the Traffic Commissioner (OTC). This role sits within the OTC Planning, Training and Apprenticeship Support Team and will ensure that recruitment and selection activities attract and retain colleagues and develop existing staff. The post holder will work closely with DVSA Resourcing, Training and Apprenticeship Specialists in the People Directorate to ensure that OTC staff have a portfolio of development options and opportunities.

Joining our department comes with many benefits, including:

* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here.
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday.
* Flexible working options where we encourage a great work-life balance.

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers.

In this role, you will be responsible for ensuring that new colleagues are onboarded efficiently and provided with high-quality induction and training programs. The team will ensure all mandated training is completed and support the apprenticeship scheme and ongoing staff development to nurture talent within the OTC.

You will support guidance, coaching, and development initiatives to help the team understand and achieve overall objectives. Your responsibilities will include, but are not limited to:

1. Embedding a culture of continuous professional development to ensure colleagues have the right knowledge, skills, and behaviors to provide excellent service.
2. Managing change effectively, communicating plans regularly, and conducting impact analyses for all activities.
3. Collaborating with managers and the People Directorate Recruitment Policy team to develop a robust attraction strategy for OTC employment.
4. Ensuring recruitment activities adhere to Civil Service principles of open and fair competition, including accurate result compilation and merit list management.
5. Providing management information to evaluate recruitment outcomes and identify areas for improvement.
6. Working with the Standards and Quality Team to ensure colleagues are equipped with necessary skills and complete all mandated or bite-sized training.
7. Promoting apprenticeships within OTC and supporting career and capability conversations with staff and managers.
8. Collaborating with TCs/TR to maintain high-quality OTC functions.

This employer is a Disability Confident employer and will offer interviews to applicants declaring a disability who meet the minimum job criteria. Please note that during high-volume or seasonal recruitment periods, the number of interviews offered may be limited. For more details, please visit the official Disability Confident website.

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