Director of Services
Are you a strategic leader who builds strong teams and delivers services with real, measurable impact?
We’re looking for a Director of Services to lead and shape our national support and wellbeing offer at Cardiomyopathy UK.
And here’s the important bit..........You do not need to know anything about cardiomyopathy.
If you are an experienced senior leader with a track record of improving service quality, embedding outcome measurement and leading high performing teams, we want to hear from you.
About the role
This is a key Executive Leadership Team role, reporting to the Chief Executive. You will lead our Services Directorate and work closely with trustees and fellow directors to shape strategy, strengthen performance and ensure we can clearly evidence the difference we make.
Our services support people across the full life cycle of cardiomyopathy, from diagnosis through long term management and, where needed, palliative and end of life care. Your role will be to ensure that support is joined up, high quality, clinically safe and responsive to changing emotional, practical and clinical needs.
You will lead three managers across community engagement, wellbeing and nurse services. Your focus will be on building a confident, accountable and high performing leadership team with clear standards around quality, safeguarding and measurable outcomes.
A central part of the role is embedding robust outcome monitoring and quality assurance systems. We want to move beyond reporting activity and clearly demonstrate impact for beneficiaries, Trustees and funders.
You will also:
* Strengthen and evolve our mental health and wellbeing offer, including oversight of our Acceptance and Commitment Therapy programme
* Ensure strong clinical governance, safeguarding and information quality standards
* Develop and implement a clear performance and impact framework across all services
* Use data, insight and lived experience to inform continuous improvement
* Build strategic relationships with NHS partners and other organisations
* Drive innovation and scalable service models that extend national reach while remaining financially sustainable
Why join us?
Cardiomyopathy UK is the national charity for people affected by cardiomyopathy. We provide specialist nurse support, peer support, wellbeing services and trusted information to thousands of people each year.
We are ambitious about our future. We are committed to quality, accountability and continuous improvement. Most importantly, we are committed to ensuring that everyone affected by cardiomyopathy can live well with the condition.
We are a family friendly employer with flexible and hybrid working. We offer an enhanced Employee Assistance Programme, additional annual leave linked to length of service, and an extra special occasion day each year.
If you are excited by the opportunity to shape national services, build a strong team and ensure we can clearly demonstrate the impact of our work, we would love to hear from you.
Deadline: Friday 13th March 2026 at 11:30pm