Job Description
Lettings Negotiator
Basic Salary: Dependent on experience
OTE: £32,000+
Location: Colchester
The Opportunity
My client is a well-established and busy residential property business seeking a Lettings Negotiator to join their growing team. This role is ideal for someone who thrives in a fast-paced office environment, enjoys working with people, and is motivated by delivering excellent customer service alongside strong results.
You will work closely with the Branch Manager and wider team to ensure properties are marketed, let efficiently, and managed in line with company standards. Flexibility and a proactive approach are essential, as the role will evolve with the needs of the business.
Key Responsibilities
Lettings & Property Marketing
1. Create and upload property details using company software in line with brand guidelines
2. Manage and review the applicant database, identifying motivated and suitable tenants
3. Promote new instructions via phone, email, and other marketing channels
4. Maximise board presence and local visibility
5. Arrange, conduct, and accompany viewings, providing timely feedback to landlords
6. Ensure property listings remain accurate, current, and appealing
7. Take professional-standard photographs and video tours where required
8. Negotiate offers and agree lets in line with client expectations and market conditions
Client Advice & Referrals
9. Advise landlords and tenants on market conditions, pricing, and relevant legislation
10. Upsell and refer third-party services where appropriate, including financial and conveyancing partners
11. Maintain regular communication with clients throughout the instruction
Compliance & Administration
12. Carry out AML checks in line with company procedures
13. Secure and verify relevant identification prior to progressing tenancies
14. Initiate tenant referencing and ensure all checks are completed efficiently
15. Ensure all third-party referrals are made when applicants apply
Client Care & Team Support
16. Work collaboratively with colleagues to support overall branch performance
17. Liaise closely with tenancy progression and central support teams
18. Deliver service in line with company values, behaviours, and service standards
Personal Development
19. Attend training sessions, seminars, and webinars to stay up to date with legislation and market trends
20. Actively develop professional knowledge and skills within the lettings sector
The Ideal Candidate
21. Previous experience in residential lettings (preferred)
22. Strong negotiation and customer service skills
23. Ambitious, driven, and personable
24. Smart, professional, and presentable
25. Excellent communication and organisational skills
26. Knowledge of the local lettings market
27. Full UK driving licence
This role offers a basic salary dependent on experience, with an initial realistic OTE of £32,000, alongside the opportunity to develop within a supportive and busy office environment.
Apply today for this great opportunity