Job Description
Salary Details: Up to £32,000 DoE
About The Role
We’re currently looking to recruit the very best talent and have a unique opportunity for a Technical Trainer to join our domestic service and operations area.
You will be responsible for writing departmental training, delivering the training and supporting our people once the training has been delivered to ensure it's been understood, processes are being adhered to ensuring our customers receive a great outcome and experience and that we remain complaint with industry regulations.
Core Responsibilities
1. Design and deliver engaging and quality training in blended environments suitable to learners to maximise the learning and improve employee knowledge, skills and behaviours. This will include a mixture of systems and procedures, identification of customer vulnerabilities and general increase of skills and confidence within the domestic service and operational areas
2. Maintain a library of training materials ensuring they are constantly updated
3. Design and deliver quality training in blended environments suitable to learners to maximise the learning and improve employee knowledge, skills and behaviours
4. Understand your audience’s learning styles and adapt trainin...