An opportunity has arisen for an experienced Housing Officer to join the housing management team of a local authority on a temporary basis. This is a primarily field-based, customer-facing role, supporting multiple housing patches across an area in Gloucestershire. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities.
Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration from home using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base.
Key Responsibilities of a Housing Officer:
* Provide practical, day-to-day support to an established team of Housing Officers
* Carry out estate and patch visits, resident appointments, and community-based housing management work
* Manage casework and maintain accurate records using housing management systems and CRM tools
* Complete administrative tasks efficiently between appointments, including home-based working where appropriate
* Travel across a desigated patch within the Gloucestershire area and attend local base locations when required
Ideal Candidate:
1. An experienced Housing Officer with strong knowledge of frontline housing management
2. Able to ...