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Senior healthcare support worker

New Romney
Active Care Group
Support worker
€32,521 a year
Posted: 14h ago
Offer description

About the Role

Senior Health Care Assistant at Bethany House & Lodge, Dymchurch.


Responsibilities

* Effectively lead the shift by ensuring appropriate staffing levels are maintained at all times.
* Shift and people management.
* Address staff issues such as timekeeping and attendance promptly.
* Conduct regular supervisions for staff.
* Ensure that each service user has a key worker and that the key worker role is implemented.
* Maintain up-to-date risk assessments and person‑centered plans and review with the service manager.
* Monitor performance levels of staff and identify areas for improvement.
* Mentor staff to develop their skills.
* Ensure service users receive support within the Mental Capacity Act and Deprivation of Liberty Safeguards (DoLS).
* Manage petty cash within company guidelines.
* Administer medication in accordance with procedures.
* Deliver on‑job training and guidance.
* Oversee preparation of medical/neurology appointments and letters.
* Cover support health care assistant role as required to meet service needs.
* Represent Active Care Group when liaising with external stakeholders including medical professionals, care managers, families, advocates, therapists, and prospective service users.
* Support referral activities by attending service user assessments and hosting service visits.
* Attend and prepare service user reviews.
* Observe and operate in accordance with company policies and procedures.
* Be part of the on‑call team.
* Attend and complete all mandatory training.
* Undertake any other duties reasonably required to meet changing service needs and ensure service user needs and business objectives are met.


Hours & Pay

* Shift rota based on every other weekend, 42 hours per week, 1 night shift.
* Night shift hours 20:00 to 08:15, scheduled as 36/48 or 42/42 (3×12 & 1×6) over 2 weeks.
* 25 pence per hour uplift for night hours.
* Salary £32,521.59 FTE per annum pro rata.
* Role shared between House and Lodge.


Qualifications

* NVQ Level 3 in Health and Social Care.
* Experienced care worker.
* Experience in care is required.
* Proven reliability in full attendance and timekeeping.
* Ability to work as part of a team and individually.
* Self‑confidence and ability to manage challenging situations.


EEO Statement

We also wish to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. We are a Disability Confident committed employer.

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