Field Service Engineer
West Midlands based
My clients business was established over 30 years following an already 20+ year history in designing, manufacturing, maintaining and distributing coffee machines independently to some of the most recognised and well known business in Britain and Italy. With over 50 years' experience they can confidently tailor to their customer's every needs, resulting to attracting clients all over the world, and supplying to almost 100 countries to date.
To ensure they are delivering, if not exceeding their clients expectations, they are looking for a Field Service Engineer, specifically to maintain and service their coffee machines within the UK.
Please note: You do not need to have worked on coffee machines previously to be considered, you do however, need to have an engineering qualification and experience.
What You'll Be Doing:
Carrying out diagnostic repairs ensuring all equipment is left in perfect working order.
Carrying out preventative maintenance and yearly PVIs on steam boilers (Coffee Safe training provided if needed).
Attend customer sites within agreed SLAs and complete brand standard checks Provide technical support when installing new coffee machines on site and/ or follow up
support on maintained equipment.
Liaise with the inhouse team when needed.
Respect and maintain all company tools, equipment, and vehicle to the highest standards, reporting anything deemed unsafe to use.
Be a fantastic and approachable individual when dealing with our clients face to face or via other communication methods.
What We Are Looking For From You:
Employment history maintaining barista equipment.
Strong problem-solving skills with an electrical/mechanical background.
A positive and enthusiastic individual with a genuine passion for working with machines in a customer facing environment.
Computer literacy and clean UK driving licence.
Please note:
Applicants will only be considered if they meet the following:
Have Full British Rights to work. Visas, of any sort or require sponsorship before 2031 will not be considered.
Are a UK resident and have proof of this.
Have a UK Clean driving licence