Salary: £33,174.23 per annum
Contract: Permanent, Full-Time Hours
Hours: 42.5 hours per week, Monday to Friday, 8:00am – 5:00pm
Location: Medway and surrounding areas
About The Role
We are seeking a skilled and dependable General Operative to join our Repairs and Maintenance team. This is a hands‑on role requiring a mix of practical ability, customer service, and teamwork. You’ll be responsible for a wide range of tasks that help maintain our properties to a high standard.
Role Responsibilities & Criteria
* Install fixtures such as curtains, blinds and door handles, drawing on basic maintenance experience and a keen eye for detail
* Carry out painting and decorating tasks, requiring strong organisational skills and a sense of pride in presentation
* Fix leaking waste pipes and perform minor plumbing repairs, using practical know-how and a problem‑solving mindset
* Replace light bulbs and check smoke alarms, showing a proactive approach and commitment to safety standards
* Support cleaning and waste collection duties (training provided), with flexibility and a willingness to learn new skills
* Work collaboratively within the Repairs and Maintenance team, where strong teamwork and reliability are essential
* Deliver excellent customer service across all tasks, maintaining a professional and customer‑focused attitude
* Communicate effectively with colleagues and residents, using clear verbal communication and good interpersonal skills
* Make decisions and solve problems independently when needed, demonstrating confidence and initiative
* Maintain high standards of safety, quality and cost control, with a methodical and dependable approach to work
Benefits We Can Offer You
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day – a massive thank you from the Executive team for all the hard work
* Volunteering Leave – paid volunteering in the community, supporting our social value commitment
* Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share Save scheme, and more
* Family‑friendly policies
* Access to EAP counselling sessions
All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.
To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months and have less than 9 points.
At Mears Group we are committed to fostering a diverse and inclusive environment, are a Disability Confident employer, and support the Armed Forces Covenant. We are proud recipients of the Gold Award in the Defence Employer Recognition Scheme and hold an Endorser Award for the Career Transition Partnership.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages. These questions are optional and will not impact your ability to apply.
We are an equal opportunity employer.
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