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Helpdesk coordinator

St Albans
Berry Recruitment
Coordinator
Posted: 2h ago
Offer description

Our client in St Albans is looking for a Administrator to support their Help Desk team. This is a busy position and a fast growing business.

You will have a background within administration and possess strong Microsoft Word and Excel skills and be adaptable to learn new systems, particularly their CRM system for scheduling engineers.

Your day to day duties include

Cross referencing the shared mailbox with their system to ensure all faults have been raised

* Keeping the shared mailbox tidy by filing emails in the relevant folder one logged

* Responding to the client

* Assist with issuing small quoted works

* Assist with reassignment of work to operatives

* Sign off of work

* Ad hoc administration

You will enjoy a fast paced environment and be able to multi task.

Hours are Monday to Friday 8.30am to 5.30pm Monday to Friday

Nice break out area and kitchen available for use

Pay is up to £28000, parking available and excellent team spirit

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