There is an urgent requirement of a Genesys CloudCX Chatbot Developer. Below mentioned is the job details.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
* Job type - Sub contract
* Location: UK - Bristole
* Work type - Hybrid
Job description:
* Design develop and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels
* Collaborate with crossfunctional teams to understand business requirements and design chatbot workflows that meet customer needs
* Implement natural language processing NLP capabilities to enable conversational interactions and enhance user experience
* Integrate chatbots with backend systems APIs and thirdparty services to provide seamless endtoend solutions
* Continuously optimize chatbot performance and functionality based on user feedback and analytics insights
Desired Skills and Experience
* Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies
* Proficiency in programming languages such as JavaScript Python or Java with experience in chatbot development frameworks
* Strong understanding of NLP techniques including intent recognition entity extraction and dialogue management
* Experience integrating chatbots with backend systems APIs and databases
* Excellent problemsolving skills and the ability to work effectively in a fastpaced collaborative environment
Mandatory Skills required: Architectural diagrams, Docker, Microservices, Software Engineering and Design Architecture, UML diagrams