Bank Support Assistant
Silverbirch View, Primrose Drive, Shrewsbury, SY3 7FE
£13.15 per hour
Hours as and when required
Empower independence, every single day
We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Bank Support Assistant to our vibrant disability service at Silverbirch View, Primrose Drive, Shrewsbury, SY3 7FE.
You’ll be part of a compassionate, community-focused team supporting people with a disability, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.
As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.
Your role
1. Provide a hands-on, high-quality support service
2. Encourage customers to develop daily living skills such as cooking, cleaning, shopping and community involvement
3. Promote social inclusion and help customers build confidence, resilience and self-esteem
4. Work with agencies on behalf of customers, encouraging choice and acting as an advocate when needed
5. Maintain a safe environment and follow relevant regulations and practices
Your skills
6. Caring, approachable nature
7. Ability to keep accurate records and share information clearly with the team
8. Excellent communication skills to build positive relationships with customers, families and agencies
9. Experience working effectively as part of a team
10. Positive and accepting approach to customers whatever their needs
11. NVQ Level 2 in Health and Social Care or willingness to work towards it
12. Proficient technology/IT skills (Microsoft Office and similar)
Your rewards
You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:
13. A variety of online discounts and rewards from major retailers
14. Health and well-being plans
15. A wide range of learning and development opportunities
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
Job Reference: 228046
Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at or follow us on socials.
Before you apply
16. We can only accept applications from individuals with the right to work in the UK.
17. All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
18. Internal candidates should apply via their internal careers account.
19. We may close this advert early, so please apply as soon as possible.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.