Working for this well-established, innovative and progressive company, the Customer Success Administrator will work as part of a small team to provide responsive support to the Sales and Customer Success teams and their client accounts. The Customer Success Administrator will work Monday to Friday 9am-530pm – hybrid working is available following the training period. You will be rewarded with 23 days’ holidays (plus Bank Holidays), rising to 30 days with service; quarterly staff awards; hybrid working; duvet and charity days; enhanced family leave; health and wellbeing support including Medicash, gym discounts, Perkbox. * Support the Customer Success and Sales teams to provide administrative and general day-to-day assistance * Dealing with enquires * Progress law firm case updates * Support in the onboarding and progressing of suppliers * Recognise incomplete or inaccurate records, correct them, and reinforce data hygiene standards to strengthen reporting and decision-making. * Use MS Office tools confidently and appropriately for daily tasks. * Manage time effectively and prioritises workload in a fast-paced environment. * Communicate clearly and professionally, both verbally and in writing. * Take ownership of queries through to resolution with internal and external stakeholders SKILLS REQUIRED * Understands the sales administration function, including processes for supporting ...