Role: Quality Assurance Manager Service Type: CQC & Ofsted services Location: Midlands based – national travel Salary:£50,000–£55,000 + car allowance Are you passionate about Quality Assurance, and making sure that services are operating at the best level they can? Do you enjoy coaching managers, turning complex regulations into clear, practical improvements for services? The role * Lead and embed quality assurance processes across a mixed portfolio of CQC and Ofsted regulated services. * Complete audits, inspections and thematic reviews, turning findings into clear, workable action plans for service managers. * Support with regulatory responses, incidents, complaints and safeguarding, helping services respond confidently and learn, not blame. What you will be doing * Setting and refining QA policies and procedures that keep people safe and services inspection‑ready. * Coaching, mentoring and supporting managers and teams, promoting person‑centred practice and robust care planning. * Building strong relationships with internal stakeholders and external regulators, always championing continuous improvement and best practice. About you * Level 5 Health & Social Care (or equivalent) and at least 5 years’ experience in health or social care settings. * Strong working knowledge...