Job Profile To lead and manage the Housekeeping Team to ensure the nursing home maintains the highest standards of cleanliness, hygiene, and infection prevention, in line with regulatory requirements. The role supports a safe, comfortable, and welcoming environment for residents, visitors, and staff, while raising housekeeping and environmental standards across the home. Key Responsibilities - Leadership & Management - Safeguarding Operational Duties - Infection Prevention & Control - Health & Safety - Stock & Budget Management - Customer Service & Resident Focus - Collaboration with Marketing and Admissions Duties and Responsibilities Leadership & Management - Provide strong, visible leadership to the housekeeping team, setting clear expectations and role-modelling high professional standards at all times. - Plan, organise, and oversee daily operations of the housekeeping department, ensuring effective delegation of tasks based on skill, experience, and resident needs. - Spend one day on duty working alongside the team to coach staff and drive departmental standards. - Develop and maintain a positive team culture built on respect, accountability, and teamwork. - Conduct regular team meetings to communicate updates, standards, audit findings, policy changes, and infection control guidance. - Ensure all new starters receive a thorough departmental induction covering cleaning protocols, equipment use, infection control, and s...