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Customer Service Advisor - Part-Time Evenings (Hengoed), Caerphilly
Client:
EE
Location:
Caerphilly, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
2
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Part-time: Permanent
Salary: £25,087.00 pro-rata rising to £25,684.00 pro-rata after 8 months in role, plus uncapped commission
Hourly rate: £12.82
Hour options: 20 Hours
Are you someone who enjoys solving problems? Whether you like gaming or tinkering with technology, you have transferable skills that can lead to success in a Customer Service Technical role with EE.
Join our Mobile Technical Team in Merthyr Tydfil, where you'll assist customers over the phone with various mobile tech-related queries. From simple device questions to more complex issues, your support helps keep them connected with loved ones. Each day offers new challenges.
No specific experience is required. If you're naturally helpful, calm, and good at building relationships, we can train you on the rest.
We offer flexible working arrangements to support your life outside work, including scheduling your own breaks, banking time, and occasional home working.
What’s in it for you?
* Starting hourly rate of £12.82, plus incentives and bonuses
* Huge discounts on EE & BT products, saving hundreds of pounds annually
* Access to a 24/7 online GP service for you and your immediate family
* Market-leading paid carer’s leave, up to 2 weeks for those caring for family or friends
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year
* Support to develop your career within EE
* Volunteering days to give back to your community
* Optional private healthcare and dental insurance
We foster a great team culture with meaningful support and tailored training to help you build a lasting career. What are you waiting for?
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