Service and Maintenance Coordinator
Location: Northwich
Working schedule: Monday to Friday, 8am - 5pm
Rate of pay: 13.50ph
Contract type: Temporary for up to 3 months
Adecco are looking for an organised and customer-focused Service & Maintenance Coordinator to join our client's team in Northwich on a temporary basis. This role is key to ensuring customers receive timely service and repairs, while supporting engineers with accurate documentation and quotations.
Key Responsibilities
* Plan and schedule service and maintenance visits for customers
* Act as the main point of contact for customers regarding visit dates, progress, and updates
* Process and manage engineer documentation, ensuring accuracy and compliance
* Provide repair quotations where required
* Coordinate repairs, parts, and follow-up work efficiently
* Maintain accurate records within internal systems and CRM
* Work closely with engineering and service teams to ensure smooth operations
Skills & Experience
* Previous experience in service coordination, maintenance planning, or administration including quoting/pricing repairs and sales (desirable)
* Confident user in Office 365 with at least beginner experience in Microsoft Excel
* Experience using a CRM, possessing strong data entry skills
* Strong organisational and time-management skills
* Confident communicating with customers and internal teams
* Ability to work to own initiative and confidence in decision making
* Good attention to detail and problem-solving ability
Why Adecco:
Annual leave entitlement
Perks at work - discount vouchers and points to spend
Support program with 24/7 helpline
Eye care vouchers
Competitive pension scheme
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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