£14.00 per hour Check your local transport links here: Plan Your Journey | Traveline - the destination you should input isSW1P 3AZ Job Introduction Join Sodexo as a Floor Captain in London and play a key role in delivering a seamless, high-quality workplace experience.This role is ideal for a confident, customer-focused professional who enjoys leading by example, supporting teams on the floor, and ensuring service standards, safety, and client expectations are consistently met in a fast-paced, professional environment Key Responsibilities: Act as the first point of contact for building occupants and provide reception cover as required Open and close the office as per rota and support inductions for new users Ensure floor areas comply with health, safety, environmental, and site guidelines Monitor building services and equipment, reporting faults to the relevant service partners Manage workplace supplies, including coffee points, stationery hubs, and multi-functional devices Support deliveries, meeting room bookings, client communications, and provide a high standard of hospitality service What We’re Looking For: Proven customer service or host experience within prestigious or blue-chip environments Experience delivering multi-skilled services while meeting individual customer needs and service levels Relevant training and experience to work in line with legislative and statutory requirements Confident communicator who can handle feedback professionally and challenge ideas when needed Highly organised, proactive, and able to multi-task, prioritise, and work independently or as part of a team Reliable, detail-focused, flexible, and hands-on with a can-do attitude and strong commitment to service excellence What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Excited to grow with a team that values you? Don’t wait—apply today, and let’s build something amazing together