Position: Direct Mail Account Executive / Communications Consultant Location: Merseyside Salary: £Negotiable The Company/ Sector: Print Management Role: • My client is seeking an experienced and motivated Direct Mail Account Executive / Communications Consultant to join their busy Direct Mail team within the Sales Department of an award-winning print management company. • In this role, you will be responsible for delivering exceptional customer service, managing multiple projects to strict deadlines, and ensuring the smooth execution of campaigns from initial concept to completion. • You will build and maintain strong client relationships, offering expert advice and ensuring that all projects meet the highest standards of quality and efficiency. • Manage multiple direct mail and print projects simultaneously. • Serve as the primary point of contact for clients, providing guidance and support throughout each project. • Coordinate with suppliers and internal teams to ensure timely and cost-effective delivery. • Monitor project progress and proactively resolve any issues that may arise. • Identify opportunities to improve processes, adding value for both the client and the business. • Provide innovative solutions to help clients achieve their business objectives. • Provide support services to their Hybrid Mail help desk Requirements: • Knowledge of Direct Mail, Transactional Print, and General Print processes. • Knowledge of Hybrid Mail Solutions would be desirable. • Familiarity with various postal services, printing techniques, and print finishes. • Experience handling client data in line with ISO standards. • Proficient in Microsoft Office Suite • Strong multitasking abilities. • Strong project management and organisational skills. • Excellent interpersonal and communication abilities. • Ability to manage workloads effectively and work under pressure to meet deadlines. • Confident in negotiating with suppliers. • Proactive, solutions-focused, and customer-oriented approach. • Previous experience in the print industry within a customer service or account management role is highly desirable