Learning Management System Administrator
We are seeking a skilled Learning Management System (LMS) Administrator to join the Learning Solutions team of an established not-for-profit organisation. This role focuses on problem-solving, client support, and managing digital learning environments, specifically Moodle-based platforms used by a wide range of clients.
Location: South West England (Hybrid working available)
Contract: Permanent, full-time (37.5 hours per week)
Key Responsibilities
* Provide daily operational and technical support for digital learning systems.
* Act as a point of escalation for complex LMS issues.
* Support the implementation and onboarding of new clients, configuring their learning environments.
* Manage client and learner data in line with GDPR and internal data protection policies.
* Create and maintain user guides, internal documentation, and knowledge base articles.
* Work with internal teams and clients to deliver excellent service and system performance.
* Support platform migrations and contribute to process improvements.
* Strong knowledge of Moodle or similar LMS platforms.
* Experience providing technical and administrative LMS support.
* Confident in troubleshooting and resolving system or content issues.
* Excellent communication and customer service skills.
* Strong organisational skills with the ability to manage competing priorities.
* Experience with Moodle Workplace.
* Understanding of SCORM and other eLearning standards.
* Knowledge of project management principles.
Qualifications and Requirements
* Strong knowledge of Moodle or similar LMS platforms.
* Experience providing technical and administrative LMS support.
* Confident in troubleshooting and resolving system or content issues.
* Excellent communication and customer service skills.
* Strong organisational skills with the ability to manage competing priorities.
* Experience with Moodle Workplace.
* Understanding of SCORM and other eLearning standards.
* Knowledge of project management principles.
Why Apply?
* Join a supportive, purpose-driven organisation making a real impact in workforce development.
* Hybrid working options and a modern office.
* Opportunities for professional development and career growth.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Administrative and Education
Industries
* Education, Administrative and Support Services, and E-Learning Providers
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