Join to apply for the Service Improvement Manager role at NHS Ayrshire & Arran
Overview
Service Improvement Manager responsible for leading the development and delivery of improvement programmes to support service transformation through delivery of high impact changes, with a specific focus on improving patient flow. The role will also develop local capability to ensure sustainable service improvement longer term, lead specific improvement programmes as required and work closely with a large number of different services to facilitate improvements in both patient flow and the quality of patient journeys.
Qualifications and Experience
* Degree level and Postgraduate level qualification e.g. business, management or change
* Significant experience and knowledge of health service management, including change management and service/workforce redesign acquired through training and experience
* Significant experience in Change Management Skills including improvement methodology
* Experience of managing clinical and organisational challenges
* Ability to handle complex work without supervision
* Ability to negotiate and facilitate change with staff and stakeholders at all levels
* Knowledge of planning, operational processes and systems
* Experience of working in a programme or project environment
Skills and Qualities
* Effective Communicator
* Ability to work flexibly and as part of a team
* IT Literate
Self motivated, proactive and innovative
Contract Details
Fixed Term 18 months, Full time, 37 hours per week
Location and Working Pattern
Based in Specialist Children's Health Services Unit, University Hospital Wishaw. Applicants shortlisted may be considered for similar vacancies in alternative locations.
Benefits
* A minimum of 27 days annual leave increasing with length of service
* A minimum of 8 days public holidays
* Membership of NHS Pension Scheme, with life insurance benefits
* Paid sick leave increasing with length of service
* Occupational health services
* Employee counselling services
* Work-life Balance policies and procedures
Contact
Laura Jack, Service Manager, laura.jack@lanarkshire.scot.nhs.uk
Jennifer Hughes, Recruitment Administrator, jennifer.hughes@lanarkshire.scot.nhs.uk
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