At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
THE OPPORTUNITY
Title: Logistics Coordinator
Location: Europe (remote)
Job summary
The Logistics Coordinator is a critical member of the client services team supporting one or more of our most important clients within the IT sector. In this position you will be responsible for providing excellent service in key operational areas. This is a full-time remote position that will allow you to work closely with our key Hyperscaler clients.
The successful candidate for this position will be highly organized and have the ability to thrive in a fast paced and high-pressure environment. You should be comfortable with, and excited about technology.
Your role in our mission:
Logistics support:
1. Coordinates local, domestic and international pickups and deliveries on behalf of our clients and work with client logistics managers and distribution center resources to ensure customer pickup and delivery requests are understood and met
2. Ensure all client facing and internal logistics tracking systems are updated in a timely manner and all shipping documentation (e.g. Bill of Lading, Process Sheets, Packing Slips, and customer specifications) are properly uploaded and maintained.
3. Performs daily inbound and outbound in WMS and ensures shipment schedules are up to date with the most accurate information.
4. Partner with OPMs to assist and resolve inventory discrepancies and assists with updates/changes to internal logistics process documentation as needed
5. Maintain relationships with all transportation and recycling vendors and act as the direct point of contact for all logistics needs
6. Identify inventory discrepancies and manage reconciliation and resolution efforts
7. Create weekly and monthly inventory reports
8. Review invoices from our logistics providers for accuracy, and escalate / resolve discrepancies as needed
9. Work closely with Accounting to ensure invoices are paid and recharged as necessary
Valued skills and experience:
10. This position requires excellent organizational skills and attention to detail as well as strong written and verbal communication skills.
11. The Logistics Coordinator must operate with high empathy/EQ essential to effectively foster an inclusive, high-performing culture that takes pride in world-class customer service.
12. High School Diploma with Bachelor’s degree strongly preferred, or equivalent work experience
13. Previous experience in a client services role
14. Previous work in a Data Center environment preferred
15. General knowledge of inventory practices and reverse logistics processes
16. Strong attention to detail and ability to handle high volume of transactions
17. Identifies and resolves problems in a timely manner
18. Proficient in Microsoft Office Suite, Google Suite (specifically Excel and Google Sheets), WMS, and ERP
19. Highly motivated and able to work independently as well as in a team environment
20. Comfortable working in a fast-paced and demanding environment that is ever changing and dynamic
21. Ability to multitask and quickly shift priorities based on client needs
22. Ability to quickly learn and master new technology
23. Previous experience with inventory management system(s)
Discover what awaits you
24. Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.
25. Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.
26. Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
27. Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.
28. Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)
29. Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
30. Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
31. Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.
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