HOUSEKEEPING MANAGER, FRASER SUITES EDINBURGH
Full time - 42 hours contract
Location: Edinburgh, Old Town
Frasers Hospitality is a global hospitality operator with Gold-Standard serviced apartments, hotel residences, and boutique lifestyle hotels across Australia, Southeast Asia, North Asia, Middle East, Africa, and Europe.
With over 23,600 rooms worldwide, we aim to anticipate and exceed customers’ evolving expectations through continuous innovation and intuitive service, delivering memorable experiences.
As a true global brand with a friendly feel, our staff are united by our shared vision and four core values: collaborative, real, respectful, and progressive. We are passionate about promoting from within, fostering a culture of continual learning and development.
Located in the city centre, Fraser Suites Edinburgh offers spacious, furnished serviced apartments suitable for both short and long stays. Equipped with laundry services and a gym, these apartments provide an ideal alternative to hotel stays in Edinburgh for both business and leisure travelers. Each of the 75 elegant apartments offers exclusivity and the comforts of home in the Scottish capital.
What you will be doing as a Housekeeping Manager
Are you proactive in the Housekeeping Department? Do you enjoy assisting team members? Join our fantastic team at Fraser Suites Edinburgh! As Housekeeping Manager, you will take a hands-on approach, responsible for cleaning and servicing all allocated rooms according to company standards, with overall department responsibility. You will manage stock control and inventory checks, and carry out property inspections to ensure standards are met. Knowledge of the facilities offered to guests and residents is essential. You will work with other management team members to create a positive work environment for all staff.
You should have proven experience in a similar role, with excellent attention to detail and time management skills. We seek enthusiastic individuals passionate about customer service, eager to work as part of a team committed to creating memorable experiences for our guests. If you wish to develop your leadership and team management skills, this role serves as a great opportunity. Please note, you must be eligible to work in the UK.
What we’re looking for
* Proven experience in a similar role
* Ability to lead a team
* Passion for creating positive memories for residents and guests
* Strong time management skills
* Ability to build relationships with team and residents
* Excellent attention to detail
* Enthusiastic character with a passion for customer service
* Desire to enhance leadership and team management skills
* Eligibility to work in the UK in a full-time capacity
We offer
* Heavily discounted Staff & Friends and Family Rates at Frasers Hospitality
* Fully funded Apprenticeship programs for career development
* High street discounts on shops, experiences, holidays, and more
* Cycle to work scheme – save up to 40% on bikes
* Healthcare Cash Plans – dental, optical, medical from £5/month
* Referral schemes earning up to £1500
* Uniforms provided
* Wellness & National Campaign Days
* Wagestream – instant access to earned wages
* Focus on wellbeing and mental health, with qualified Mental Health First Aiders
* Employee Assistance Programme – free, confidential advice 24/7
* Additional day off on your birthday
Post-probation benefits
* Bonus plan based on KPIs
* Life Assurance
Our Sustainability Goals
* 100% renewable electricity
* Recycling, reduction of single-use plastics, Green Tourism membership with Silver/Bronze accreditations
* Eco-friendly, enzyme-based cleaning systems
* Volunteer days for sustainable charities (2 days/year, paid)
Interested? Click Apply Now
Frasers Hospitality is an equal opportunities employer and welcomes applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.
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