Go back Herefordshire and Worcestershire Health and Care NHS Trust
Team Administration Manager
The closing date is 22 March 2026
We are currently looking to recruit an enthusiastic andmotivated Administration Team Manager. Thispost supports Redditch Neighbourhood Team delivering a quality service topatients and their parents/carers. TheNeighbourhood Teams across Worcestershire provide a range of community-basedhealth services across Worcestershire.We treat people in their homes to prevent hospital admission and toenable safe discharges home.
As an Administration Manager, you will be required to line manageadministrators in the team, use your excellent communication skills,spreadsheets and minute-taking; work autonomously, be flexible, prioritise yourown workload, act on your own initiative and ensure that procedures are inplace to deliver a service that meets the Trusts targets and standards.
This role is full time and includes being partof a bank holiday and weekend rota.
Please note the Trust is unable to provide sponsorship to work for thisrole, to apply you must have current right to work in the UK status. If you are employed on an acceptable timelimited visa, there is no guarantee of sponsorship at point of expiry.
Main duties of the job
Supervise a team of administrative staff includingundertaking appraisals, supervision, training and development and Band 3 andBand 2 staff.
You will also be taking calls and dealing with clinicalteam members and supporting them with sharing of patient information and use ofinformation technology.
Provide information and support to managers on theperformance and conduct of members of staff and support with all informal andformal processes.
Maintain annual leave records for the team, liaising withline manager and other managers to ensure appropriate and continuing cover.
Work with the Operational Lead to lead on theintroduction and proactive management of any new processes and initiatives.
Work with the Operational Lead to ensure that reports anddata are accurate for the team.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust,we are working together to deliver outstanding care. We run community hospitalsand community health services across Worcestershire and provide mental healthand learning disability services across both Herefordshire and Worcestershire.
Our people (all 4500+ of them) provide services for people ofall ages, experiencing both physical and/or mental health conditions from over100 sites.
We will support you to thrive; offer flexibleworking options for a great work-life balance, help you fulfil your ambitions,and empower you to make positive changes within your team or service. We valuediversity and encourage applications from people of all backgrounds, cultures,and ethnicities.
What we offer;
* 27 days leave plus bank holidays, increasing up to33 days with long service
* Generous NHS pension and enhanced pay when you workunsocial hours
* Flexible and agile working opportunities
* Great maternity, paternity, and adoption support
* Wide range of supportive staff networks
* Health and wellbeing opportunities
If you would like to know more, please visit ourwebsite.
We encourage you to read the attached applicant guidance notes.
Sharingyour data - As a data controller we may sometimes need to process your data topursue our legitimate business interests, for example to request a survey fromyou (optional), to support the Trusts understanding of where you gainedinterest in working for the Trust.
Job responsibilities
You will be required to:
Undertake senior administrative/secretarial/PAduties that are specific to the role.
Undertake general office duties, as required,e.g. typing, data processing, filing, scanning/copying and telefaxing, in linewith Trust Policies and Procedures.
Initiate responses to routine correspondence.
Arrange, confirm appointments and meetings asrequired, making appropriate arrangements e.g. hospitality, booking venues,equipment, travel, accommodation etc.
Provide a secretarial service to meetings,including the preparation and distribution of agendas and papers, takingminutes.
Answer/deal with both face to face and telephoneenquiries.
Deal with incoming and outgoing mail.
For full details of the duties and criteriafor the role please refer to the job description and person specificationattached.
Person Specification
Experience
* Administrative/Secretarial experience.
* Supervision/management of staff.
* Arranging meetings, agendas and minute taking experience.
Skills & Abilities
* Ability to challenge poor behaviour
* Ability to praise and be supportive to others
Knowledge
* Knowledge of the full range of administrative/secretarial procedures
* Extensive knowledge of Microsoft Office Word/Excel/Outlook
* Understanding of the Data Protection Act and NHS Code of Confidentiality
Qualifications
* Educated to vocational level 3 in Business Administration.
* I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Additional Criteria
* I understand the Trust will not provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Herefordshire and Worcestershire Health and Care NHS Trust
£27,485 to £30,162 a yearPay Award Pending
#J-18808-Ljbffr