A large public sector organisation is currently recruiting an experienced Quality Assurance & Compliance Lead on a permanent basis to enhance the quality, consistency, and impact of Learning & Development across the organisation.
Based in London, they will be offered on a hybrid working basis with 3 days on site per week required. You will also receive a significant civil service pension with 28.97% contribution by the employer annually as part of your package. Your annual leave will be 28 days + bank holidays rising to 33 day after 5 years of service.
In this crucial role, you will create and oversee a robust QA & Compliance Framework, ensuring all L&D provision meets policing, professional, and regulatory standards. You’ll work with internal teams, external bodies, and senior leaders to champion excellence, continuous improvement, and evidence‑based decision making.
The Role
* Designing, implementing, and enhancing a comprehensive QA & Compliance Framework.
* Embedding high‑quality procedures, standards, and monitoring processes across all L&D programmes.
* Overseeing audits, quality checks, documentation standards, and compliance activities across multiple academies.
* Leading programme effectiveness reviews using data, learner feedback, and evaluation insights.
* Driving a culture of continuous improvement through structured reviews and Quality Improvement Plans.
* Acting as the primary liaison with regulatory and accreditation bodies
* Coordinating regulatory submissions and ensuring all licensing requirements remain up‑to‑date.
* Identifying risks and non‑compliance, developing mitigation plans with local leaders.
* Producing high‑quality reports for senior management on QA performance and compliance outcomes.
* Coaching and upskilling L&D staff in QA practices and compliance expectations.
* Leading forums and building relationships with key stakeholders to support professional education delivery.
The ideal you
You are confident, collaborative, and driven by a commitment to high‑quality learning. You bring substantial expertise in L&D quality assurance, alongside an ability to influence, evaluate, and embed best practice across a complex, high‑stakes environment.
Knowledge
* Deep understanding of high‑quality L&D delivery, adult learning theory, curriculum design, and resource development.
* Strong knowledge of QA and compliance methodologies within learning environments.
* Awareness of regulatory standards relevant to professional education.
Skills
* Ability to provide clear, constructive feedback to improve practice.
* Skilled in designing and overseeing QA and compliance processes.
* Strong report writing and presentation capability.
* Effective team leadership aligned to organisational values.
Experience
* Significant experience designing and delivering high‑quality learning programmes.
* Substantial background in QA and regulatory compliance within L&D.
* Proven success leading multi‑site teams in a complex organisation.
* Experience conducting audits against awarding‑body/regulatory standards and driving improvements.
Qualifications
* Essential: Degree‑level education or equivalent experience.
* Essential: Relevant teaching/training qualification (e.g., Level 5 Diploma in Education & Training, PGCE).
* Desirable: Internal Quality Assurance (IQA) certification (e.g., TAQA, V1), CIPD Level 5+.
* Evidence of ongoing professional development.
If you have the right skills and experience for this position, apply now and we’ll be in touch.